Mark J. Rinderle Tire, Inc.

Stay away. Went for oil change and they never changed the oil filter. Had to argue with management till they admitted that the filter was never changed. Stay away!!!

I Very recently just had 4 new tires installed on my Explorer by Rinderle tire. I have another car so I don,t drive my explorer much. So maybe a month went by, but I don,t drive my explorer much, anyway I was coming home from work on 12-9-13, I felt a little vibration, wasn,t to concerned, when I turned the corner to go into Iron Ridge I felt and heard a big noise in the rear of the vehicle, when I got out of my truck, there were 4 out of 5 of my lug bolts broke off on my left rear tire, and the last nut was half turned out. I called Rinderle, the guy told me that anything like this would happen in the first mile when I had the tires put on, he was very rude and said there is nothing he could do, then he said someone probably loosened my lug nuts, what rotton customer service, then he hung up on me, so I tightened the one lug nut I had left and drove 15 miles per hour to Hustisford, where I had to fix it myself, If this is the way these people do business it is poor, hopefully it is just the guy I was talking to, I don,t know if [redacted] tells his employees to not stand behind there work, or be more respectful of the customers, But in the future I will never do any business here and I will tell anyone I know how bad they are. [redacted]

very poor customer service