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Mark K Yamanaka MD

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Mark K Yamanaka MD Reviews (1)

Review: This complaint is regarding billing issues and is not related to medical services rendered. Although services were rendered on July 17th and 18th of 2013, the first bill generated and sent to me was dated October 16th, 2013 and stated specifically on that bill that the balance of $489 was current and not past due. I have the bill sent for verification. The delay between time services were rendered and when I received a bill is quite common in medical billing due to insurance processing. After receiving the 10/16 bill, I began communications with [redacted] at Dr. Yamanaka's office. Since the Dr. is not an in network provider, [redacted] agreed to hold billing while we worked things out with the insurance company. Even though the bill was current, and [redacted] had stated she would hold billing, she demanded partial payment via telephone on November 8th. When I reminded her that she had said she would hold billing, her response was "I can change my mind any time I want". She asked if I needed a new copy of the bill sent during that call and I said that I had one. I called back a few minutes later and asked her to send an invoice per her offer. The invoice I received a few days later was dated 11/8/13, and still showed the amount due as current, however the current amount had been manually crossed out and written into the 90 days past due column. Handwritten on the invoice was the statement: "Full payment of $489 must be received in our office by 5PM on November 18th, 2013 otherwise this account will be turned over to collections. Thank you!" I have the document I just described. I then enlisted the help of my insurance company to request payment arrangements on my behalf and [redacted] refused. In the end, an account that had not had a single bill sent to be prior to 10/16 was then going to be turned over to collections on 11/18. Because I do not wish to have a collection account on my credit, I have paid their "ransom" and have a receipt stating the account is paid in full.Desired Settlement: I would like a personal phone call from Dr. Yamanaka so that I can be sure he knows the full details of this issue. I expect that call to only take a few minutes of his time.

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Description: Physicians & Surgeons - Internal Medicine

Address: 3231 Waring Ct #D, Oceanside, California, United States, 92057

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