Mark Piccione, Contractor

I am putting together documents in reference to the complaint but I wanted to reach out to you in advance just to give you an overview for when you receive themI'll keep it short here not to take too much of your timeFirst I am a licensed and insured Home Improvement Contractor in NJ my hic # is [redacted] I work with the complaintant's son in [redacted] *not home improvement related) and I was to do work for themIt started out as a small project and then she wanted more work done, long story short she changed her mind more than a few times in a very short period of time so drawing up a contract got delayedThe son did bring me a cash deposit (transaction took place in ***)I did not ask her to send the deposit but she didAlso she wanted to buy materials on her [redacted] card because of interest free financing for mos or so and her son drove her and I to [redacted] so I could help her purchase, I didn't "take them" as she states I paid a plumber a deposit to get things moving and I thought at least that part was finalized, I was wrong, she changed the plans again-she said her property in [redacted] needed emergency repair and this project needed to be limitedI texted her pricing for the now limited project (the latest version) and she said we needed to cut more out because of costAs you can see this wasn't going well, so I decided to cut my losses-I had not even gotten to a contract signing, I had received and started to distribute moneys and it was a messI texted her back that I would be backing out (I remember thinking it was a good thing we did not have a contract) and I would return the $that I had left (which I did immediately) and I would now owe her $out of my pocketI STILL HAVE THE TEXTS AND CAN PRODUCE THEMWhen I saw the son at work I returned to him $4100-I had an extra $with me so I gave it to him and I told him I was waiting on final payment from another job and I would have the balance next weekHe felt terrible about the whole thing and told me that I should be able to keep some money because of all the time and trips back and forth to job site etc and he told me that he was going to talk to his mother and if I needed to return the rest he would let me know That was the last time I heard anything until I received a certified nasty threatening letter from the client and a letter from you at the Revdex.comI spoke with the stold me that his mother had been demanding to get the $back (it should be $but she's saying $1,000) and she was threatening to report meHe felt I should keep the money and he was embarrassed he said and he kept pushing back to her about me keeping some moneyMind you-now this is important-this was all unknown to me-I had absolutely NO IDEA this was going on between them and neither one of them was communicating any of this to me I handed her son [redacted] ) a check for $on 5/when we spoke in person just as her threatening letter demanded-I would have paid it much sooner had I known any of this was an issueShe has yet to cash it-I wanted to send it certified but she never responded to my texts for an address to send it-she does not reside at the [redacted] address I believe she resides in [redacted] I have a signed document by her son stating I gave him the check and I have all my texts to [redacted] as well and can produce themI NEVER said she was not entitled to the remaining $1000-quite the opposite and texted her (still have the text) to that effectI know full well that maybe morally she owed me some payment but legally as far as NJ is concerned I am entitled to absolutely nothing-I will send a copy of my contract format as well and you will see that my contract structure MORE than informs my clients of their rights per NJ law and they are required to sign to that effect As far as accepting the deposit without a contract-I didn't feel that great about it at the time but they were excited to get things started and the cash transaction took place out of state by her son who I see every week so I thought at the time it would be ok as far as NJ was concerned but obviously looking back now I should have held my ground and finalized the contract before accepting any money but that aside-her claims about me being unlicensed, uninsured and operating illegally are TOTALLY falseHer saying I took THEM to [redacted] is falseHer saying I told her she was not entitled to her whole deposit back (incuding the $1000) is and her saying consumer affairs has no record of my business is and it took me about seconds to find my listing on consumer affairs website She has her $check from me, which concludes this disaster but I will say because of her accusations, they are ALL and I can provide proof of each one of her claims being false, that if her claims are listed on Revdex.com and hurt my growing business she will find herself in court to answer for them

I am putting together documents in reference to the complaint but I wanted to reach out to you in advance just to give you an overview for when you receive them. I'll keep it short here not to take too much of your time. First I am a licensed and insured Home Improvement Contractor in NJ...

my hic # is [redacted] I work with the complaintant's son in [redacted]not home improvement related) and I was to do work for them. It started out as a small project and then she wanted more work done, long story short she changed her mind more than a few times in a very short period of time so drawing up a contract got delayed. The son did bring me a cash deposit (transaction took place in [redacted]). I did not ask her to send the deposit but she did. Also she wanted to buy materials on her [redacted] card because of interest free financing for 6 mos or so and her son drove her and I to ** so I could help her purchase, I didn't "take them" as she states.  I paid a plumber a deposit to get things moving and I thought at least that part was finalized, I was wrong, she changed the plans again-she said her property in [redacted] needed emergency repair and this project needed to be limited. I texted her pricing for the now limited project (the latest version) and she said we needed to cut more out because of cost. As you can see this wasn't going well, so I decided to cut my losses-I had not even gotten to a contract signing, I had received and started to distribute moneys and it was a mess. I texted her back that I would be backing out (I remember thinking it was a good thing we did not have a contract) and I would return the $4000 that I had left (which I did immediately) and I would now owe her $1000 out of my pocket. I STILL HAVE THE TEXTS AND CAN PRODUCE THEM. When I saw the son at work I returned to him $4100-I had an extra $100 with me so I gave it to him and I told him I was waiting on final payment from another job and I would have the balance next week. He felt terrible about the whole thing and told me that I should be able to keep some money because of all the time and trips back and forth to job site etc and he told me that he was going to talk to his mother and if I needed to return the rest he would let me know.  That was the last time I heard anything until I received a certified nasty threatening letter from the client and a letter from you at the Revdex.com. I spoke with the son-he told me that his mother had been demanding to get the $1000 back (it should be $900 but she's saying $1,000) and she was threatening to report me. He felt I should keep the money and he was embarrassed he said and he kept pushing back to her about me keeping some money. Mind you-now this is important-this was all unknown to me-I had absolutely NO IDEA this was going on between them and neither one of them was communicating any of this to me.  I handed her son [redacted]) a check for $1000 on 5/20 when we spoke in person just as her threatening letter demanded-I would have paid it much sooner had I known any of this was an issue. She has yet to cash it-I wanted to send it certified but she never responded to my texts for an address to send it-she does not reside at the [redacted] address I believe she resides in [redacted] I have a signed document by her son stating I gave him the check and I have all my texts to [redacted] as well and can produce them. I NEVER said she was not entitled to the remaining $1000-quite the opposite and texted her (still have the text) to that effect. I know full well that maybe morally she owed me some payment but legally as far as NJ is concerned I am entitled to absolutely nothing-I will send a copy of my contract format as well and you will see that my contract structure MORE than informs my clients of their rights per NJ law and they are required to sign to that effect.  As far as accepting the deposit without a contract-I didn't feel that great about it at the time but they were excited to get things started and the cash transaction took place out of state by her son who I see every week so I thought at the time it would be ok as far as NJ was concerned but obviously looking back now I should have held my ground and finalized the contract before accepting any money but that aside-her claims about me being unlicensed, uninsured and operating illegally are TOTALLY false. Her saying I took THEM to ** is false. Her saying I told her she was not entitled to her whole deposit back (incuding the $1000) is false and her saying consumer affairs has no record of my business is false and it took me about 30 seconds to find my listing on consumer affairs website.  She has her $1000 check from me, which concludes this disaster but I will say because of her false accusations, they are ALL FALSE and I can provide proof of each one of her claims being false, that if her false claims are listed on Revdex.com and hurt my growing business she will find herself in court to answer for them.