We have talked to the customer and have worked out a agreement with him and how to fix his problem. He has let us know that he has a legal settlement coming and will let us work with him in about weeks . He is happy and we will make sure he stays that way we did not
know we had a problem till you contacted us or it would not have gone that farMark P***
Chase Porter (GM of our Chevy Location) made contact with customer to explain that the price on the web was human error over the weekend and it was updated Monday. The customer in return still did not take that as a sufficient response. She demands that we sell her the 70,000 truck for 3,000. We...
apologized for the mistake and acknowledged that we would honor the correct internet price to which she denied. If any further assistance is needed regarding this complaint please reach out to myself. ThanksChane PorterGeneral ManagerMark Porter Autogroup
After contact from the Porter's they have neglected to honor their advertised price. I have included screen shots of their website which include statements of "Best Pricing", "honest pricing" and their principles of "doing the right thing". As a business they are rejecting their responsibility to uphold advertised pricing and have admitted that they advertised the truck at just over $3,00 but claim it a mistake. The reality is that the advertised price was on the site from Saturday-Monday, where I was watching to make sure it wasn't a mistake; how am I as a consumer to know that their isn't some special incentive or reason for the pricing, I can only trust their advertisement. At the time in which I entered the building to purchase the truck the advertisement was still up, it was not changed until later in the day Monday. The business should have quality control measures in place to avoid such a mistake, yes accidents happen but it's still false advertising to not take responsibility for their actions. It's not as if a third party made the mistake, it was an owner owned web page, which they have complete control over.1. If a person misfires a weapon mistakenly or by accident and kills someone, they are legally responsible for their actions.2. The FDA doesn't allow false, unfounded or non proven statements to be on a product available for consumer purchase.3. If Walmart misprints an add they honor the advertised price even if they stand to lose millions of dollars across the country.So why is Mark Porter Chevrolet allowed to falsely represent the price of a vehicle and not be accountable and required to hold up their advertised pricing?Because the situation has not been resolved with the dealership, I am requesting a Revdex.com Arbitration Hearing.
We have talked to the customer and have worked out a agreement with him and how to fix his problem. He has let us know that he has a legal settlement coming and will let us work with him in about weeks . He is happy and we will make sure he stays that way we did not
know we had a problem till you contacted us or it would not have gone that farMark P***
Chase Porter (GM of our Chevy Location) made contact with customer to explain that the price on the web was human error over the weekend and it was updated Monday. The customer in return still did not take that as a sufficient response. She demands that we sell her the 70,000 truck for 3,000. We...
apologized for the mistake and acknowledged that we would honor the correct internet price to which she denied. If any further assistance is needed regarding this complaint please reach out to myself. ThanksChane PorterGeneral ManagerMark Porter Autogroup
After contact from the Porter's they have neglected to honor their advertised price. I have included screen shots of their website which include statements of "Best Pricing", "honest pricing" and their principles of "doing the right thing". As a business they are rejecting their responsibility to uphold advertised pricing and have admitted that they advertised the truck at just over $3,00 but claim it a mistake. The reality is that the advertised price was on the site from Saturday-Monday, where I was watching to make sure it wasn't a mistake; how am I as a consumer to know that their isn't some special incentive or reason for the pricing, I can only trust their advertisement. At the time in which I entered the building to purchase the truck the advertisement was still up, it was not changed until later in the day Monday. The business should have quality control measures in place to avoid such a mistake, yes accidents happen but it's still false advertising to not take responsibility for their actions. It's not as if a third party made the mistake, it was an owner owned web page, which they have complete control over.1. If a person misfires a weapon mistakenly or by accident and kills someone, they are legally responsible for their actions.2. The FDA doesn't allow false, unfounded or non proven statements to be on a product available for consumer purchase.3. If Walmart misprints an add they honor the advertised price even if they stand to lose millions of dollars across the country.So why is Mark Porter Chevrolet allowed to falsely represent the price of a vehicle and not be accountable and required to hold up their advertised pricing?Because the situation has not been resolved with the dealership, I am requesting a Revdex.com Arbitration Hearing.