[A default letter is provided here which indicates your acceptance of the business's response If you wish, you may update it before sending it.] Revdex.com: I have reviewed the response made by the business in reference to complaint ID [redacted] , and find that this resolution is satisfactory to me It is obvious to me this office is not going to change the way they do businessIt is too bad they don't understand the core problem is not me complaining but their unethical billing practices which puts them in cash flow problemsI will just take my warnings to public media or social media forums to warn othersAs I stated our dentist told us this was a problem and did not recommend them for that reasonWe should have looked around moreI appreciate the hard work of the Revdex.com, as a business owner I understand customer feedback is key and eventually it all catches up Thank you Regards, [redacted] ***
[To assist us in bringing this matter to a close, you must give us a reason why you are rejecting the responseIf no reason is received your complaint will be closed Administratively Resolved] Complaint: [redacted] I am rejecting this response because: Although my wife was finally refunded the money only after I filed a complaint with Revdex.com and the State of Virginia Licensing for medical review, at no point was I ever threatening to anyone in the office of DrGordonDrGordon's (sister) ** [redacted] was rude to both me and my wife on several occasionsIn the end I was refunded the money, but we are not the only people with this issueThere are several online (***) reviews that state the same problem we hadAfterwards we explained what happened to our family dentist, who commented they stopped recommending DrGordon's office the this specific reason (billing)It is unfortunate ** [redacted] is unaware of her inabilities to properly run billing properly and her self-admitted issues with cash flow problems at the officeAt no point did I even raise my voice with **[redacted] I also asked to speak to DrGordon on several occasions, as I fear either he has no idea this is an issue and he is losing patients over it and or he does not care and is complicit to the uncommon business practice of billing patients after procedures and not billing the insurance company directlyI received a call from the state of Virginia and there lead investigator called me last month to discuss the issue and stated it was considered unethical and they would look into the matter furtherI thank the Revdex.com for looking into this issueA little background on meI possess a TOP SECRET clearance with the government and am a former credentialed federal agentAt no time did I commit any criminal activityI would say the only criminal is the unethical practices of DrGordon's officeAgain thank you for looking into the matter Regards, [redacted] ***
[A default letter is provided here which indicates your acceptance of the business's response If you wish, you may update it before sending it.] Revdex.com: I have reviewed the response made by the business in reference to complaint ID [redacted] , and find that this resolution is satisfactory to me It is obvious to me this office is not going to change the way they do businessIt is too bad they don't understand the core problem is not me complaining but their unethical billing practices which puts them in cash flow problemsI will just take my warnings to public media or social media forums to warn othersAs I stated our dentist told us this was a problem and did not recommend them for that reasonWe should have looked around moreI appreciate the hard work of the Revdex.com, as a business owner I understand customer feedback is key and eventually it all catches up Thank you Regards, [redacted] ***
[To assist us in bringing this matter to a close, you must give us a reason why you are rejecting the responseIf no reason is received your complaint will be closed Administratively Resolved] Complaint: [redacted] I am rejecting this response because: Although my wife was finally refunded the money only after I filed a complaint with Revdex.com and the State of Virginia Licensing for medical review, at no point was I ever threatening to anyone in the office of DrGordonDrGordon's (sister) ** [redacted] was rude to both me and my wife on several occasionsIn the end I was refunded the money, but we are not the only people with this issueThere are several online (***) reviews that state the same problem we hadAfterwards we explained what happened to our family dentist, who commented they stopped recommending DrGordon's office the this specific reason (billing)It is unfortunate ** [redacted] is unaware of her inabilities to properly run billing properly and her self-admitted issues with cash flow problems at the officeAt no point did I even raise my voice with **[redacted] I also asked to speak to DrGordon on several occasions, as I fear either he has no idea this is an issue and he is losing patients over it and or he does not care and is complicit to the uncommon business practice of billing patients after procedures and not billing the insurance company directlyI received a call from the state of Virginia and there lead investigator called me last month to discuss the issue and stated it was considered unethical and they would look into the matter furtherI thank the Revdex.com for looking into this issueA little background on meI possess a TOP SECRET clearance with the government and am a former credentialed federal agentAt no time did I commit any criminal activityI would say the only criminal is the unethical practices of DrGordon's officeAgain thank you for looking into the matter Regards, [redacted] ***