Mark's Appliance Repair

Revdex.com:
I have received the necessary repairs on June *** by the business in reference to complaint ID ***, and find that this resolution is satisfactory to me and the matter has been resolved
Sincerely,
*** ***

This letter is in regards to complaint ID ***We were called out by the State Police on 5/29/2016at around 10:at night The conversation was recordedThe dispatcher requested a rollback she saidthe vehicle went down a 50ft embankment and that we would need to bring a wrecker and
chainsaws.We dispatched the wrecker and the rollback and the service truck with chainsawsWe arrived on sceneand the wrecker winched up the car the car was placed on the rollback and brought back to our shop.The customer were upset because they wanted us to release the car, but the car had steering problemsand the Head Mechanic explained that to himThe bill and the information in regards to the accidentwas provided to their insurance company in which they agreed to pay the fee for our services.Attached you will find a copy of our bill and if you have any further questions please feel free to contactus at ***.Thank you,*** ***

Revdex.com:
I have received the necessary repairs on June *** by the business in reference to complaint ID ***, and find that this resolution is satisfactory to me and the matter has been resolved
Sincerely,
*** ***

I have reviewed the response offer made by the business in reference to complaint ID ***, and have determined that this proposed action would not resolve my complaint. For your reference, details of the offer I reviewed appear below
Regards,
*** ***