Mark's Pool Care

We have had Mark's Pool Care keep our swimming pool clean and our pumps and filters running for more than five years nowMark and [redacted] have been nothing but professional to us in our years of doing business with themThey are punctual and have been very courteous and friendly to usMark and [redacted] are both very knowledgeable about their profession and never come unprepared to our houseSince we have employed their services, there has not been one instance of algae blooming or water stagnation as we have had with other pool services before Mark'sWe had no idea that our filter was poised to break last summer, but Mark expertly predicted that a malfunction with our filter was going to happenHe showed us how to manage the problem until he could get the parts needed to fix the filter, and he got those parts for us at a discount that was at his expenseLate last year he also diagnosed a problem with our pool pump motor and gave us references to accredited repair services that could fix itThe reference we followed up on was very reliable and competent, and we had our motor fixed correctly in short orderMark and [redacted] also work fast and efficiently, rarely taking more than an hour to gather leaves and other floating debris from the pool and add chemicals to prevent algae formation, as well as adjust pHWe have never been overcharged by them and the prices for their services are competitive against other local pool servicesOverall, this is an excellent pool care service and we would recommend Mark's Pool Care to anyone

We have been with Mark's Pool Care for years, since we moved into our North Poway home in 2010, based upon the recommendation of our neighbors We have a lot of trees, and our pool is a lot of work Mark has been uncompromisingly diligent in his care of the pool and his maintenance of the equipmentWhen there's a problem with the pool he lets me know immediately If there are extra costs he approves with me ahead of timeHis price is fair given the amount of work When I notice a problem with the pool equipment, I can text him and he always gets back to me immediately and deals with the situation right away He is good with our dogs, and always brings dog treats Our pools is equipped with a safety net cover, for our toddlers' safety, which Mark removes and replaces every week - a time consuming process that he is willing to do for us He always leaves a note to let us know the pool was serviced He is dedicated to his profession and makes a point of staying on top of new products, techniques, etc He seems to take pride in doing good work and taking good care of his customers Mark spends a lot of time on our pool each week, and the pool is always clean and looks great

Mark's Pool Care has been my service for three years nowWhat a great business man Mark is honest, comes when scheduled, cleans the pool, knows the chemicals and the equipment and makes repairs when neededI know he is trust worthy since I pay a year at a time and Mark maintains my pool beautifully
I have recommended him and the people have been completely satisfiedMy friend indicated he was the best find I ever shared with her!

Mark's Pool Care has been servicing our pool for more than three yearsWe are a good sized HOA with homesOur pool and spa are opened to the residents every day and the pool is heated year aroundA couple of years ago Mark's Pool Care converted the pool to salt water, with great successPreviously we used a few other pool service providers with mixed resultsWe have never had anyone that could compare to Mark's Pool Service with regard to cleanlyness and water clarityThey service our pool and spa twice a week and have never missed a days serviceWhen they are out for whatever reason they have others in the business come in and do the serviceThey are thorough, understanding and dependableWe would be hard pressed to find anyone that could compete with themThey are the BEST!

We have had Mark's Pool Care keep our swimming pool clean and our pumps and filters running for more than five years nowMark and *** have been nothing but professional to us in our years of doing business with themThey are punctual and have been very courteous and friendly to usMark and *** are both very knowledgeable about their profession and never come unprepared to our houseSince we have employed their services, there has not been one instance of algae blooming or water stagnation as we have had with other pool services before Mark'sWe had no idea that our filter was poised to break last summer, but Mark expertly predicted that a malfunction with our filter was going to happenHe showed us how to manage the problem until he could get the parts needed to fix the filter, and he got those parts for us at a discount that was at his expenseLate last year he also diagnosed a problem with our pool pump motor and gave us references to accredited repair services that could fix itThe reference we followed up on was very reliable and competent, and we had our motor fixed correctly in short orderMark and *** also work fast and efficiently, rarely taking more than an hour to gather leaves and other floating debris from the pool and add chemicals to prevent algae formation, as well as adjust pHWe have never been overcharged by them and the prices for their services are competitive against other local pool servicesOverall, this is an excellent pool care service and we would recommend Mark's Pool Care to anyone

I've been an extremely satisfied customer of Mark's Pool Care for about four yearsAfter taking care of my own pool for about years, I was tired of it and wanted a reliable service I could turn toBoy did I hit the jackpot with Mark's Pool Care!! Mark Miiddledorf is very conscientious and an expert in pool service and maintenanceHe truly knows his stuff and his goal is to treat your pool like it's his ownHe also makes it a point to explain things very thoroughly so you understand just what's needed to solve a particular problemHis rates are also very competitive and he is flexible in working with youIf you don't know who to turn to for pool service I highly recommended MrMiddledorf!! You won't be disappointed!

Mark (and his wife) are totally professional, knowledgeable, dependable, reasonable, and know pools and their systems inside and outI can trust him with my home, family, dogs, pool, security, everything! Highly recommended!

I HAVE OWNED AND USED A PRIVATE BACKYARD SWIMMING POOL
IN BOTH OCEANSIDE (3) AND SAN DIEGO (33) FOR A TOTAL OF YEARS
IN ALL THAT TIME, I HAVE NEVER ENCOUNTERED A POOL MAINTENANCE
FIRM THAT PROVIDED BETTER SERVICE THAN MARK'S POOL CARE
I HAVE FOUND MARK TO BE COMPLETELY TRUSTWORTHY, HONEST,
RELIABLE AND PROFESSIONALLY COMPETENTWE HIRED MARK ABOUT YEARS AGO …LIKED HIM RIGHT AWAY AND HAVE NEVER BEEN DISAPPOINTED HE HAS MY HIGHEST REGARD

Mark's great and really knows his stuffHe's been able to keep the water looking and feeling great We got our new pump and vacuum from him and he also installed them After trying a few pool guys I'm glad we have stayed with mark because the others couldn't come close to how good Mark is We have hard water and he has been able to balance the water One last word greatness

Mark and *** from Mark's Pool Care has been servicing our pool for about years They are very professional and take pride in their service Mark shows up weekly without fail He is not the kind of pool servicer who arrives, pours in a few chemicals and leaves He tests the water every time he comes to make sure the chemicals are where they should be We have had several issues with our Pentair pump and Mark has stepped up and called the Pentair rep himself to have the problem addressed If it is something he is able to fix, he' ll take care of it on his own

Honest, friendly, efficient and thorough are the words that come to mind when I think of Marks Pool Care We have a very busy pool during the summer months and Mark is on top of things He leaves me extra chemicals and instructs me how and when to use themAt No Extra Cost!! We are new to pool responsibilities and Mark always takes the time to explain what is needed and whyWhen new parts are needed we are always given optionsWhen more pricey things need to be done we are notified well in advanceI am a very happy pool owner with Marks care

We've worked with Mark for several years now -- and are very impressed with the quality of care he providesWe have a shepherd who sheds profusely each Spring (and sometimes well into the Summer) and we appreciate the diligence with which he skims the fur (and other debris that our Navigator) fails to captureMark is a total professional - very knowledgeable about pool maintenanceAs important, he's proactive rather than reactive -- which is why we have so few chemical or ph balance issue to deal withWe have total trust in his advice -- and definitely would recommend him to others

Overall a huge disappointmentHe was never on timeOne day imparticular he gave us ahr window that he would arrive and then was a no show He called hour after the scheduled time to reschedule for the following day and then sent an email saying he was terminating service immediately UnprofessionalWhile brushing the sides of the pool he broke the underwater lightHe called and told us what happened and stated that he had cleaned up all the glass from the bottom of the poolWhen we asked that he cover the cost of repair for breaking the light he refused saying he was not responsible for any of the cost to replace it and that the notion he broke it by brushing the light was incorrect One month after breaking the light he informed us the pool was dangerous and we should not swim until the light was fixed by a professionalIn that month timeframe the weather became warm our family had been swimming on several occasions and found glass shards from the light on the bottom of the poolThen we find out the pool is dangerous to be swimming inOn a few occasions over the winter when we weren't using the pool he found dead gophers around the pool and would put them in the trash can at the pool but not tell anyone until we discovered the smell several days later Expensive $145/month for cleaning the poolAlthough the pool did not have algae growing in it the pool was never totally clean to our satisfaction

Anyone who has a pool knows that excellent maintenance is as essential as water My pool is years old, and I have had a number of pool maintenance companies servicing my pool over the years For the last eight years Mark of Mark’s Pool Care has been providing this service, and he is the BEST EVER! My pool has never looked better
Mark is incredibly reliable I always know what day he will be servicing the pool He promptly advises of any change in schedule or vacation days He is completely professional, and always willing to “go the extra mile” to provide the best service possible
Mark keeps track of the timing of necessary service for my filter so I don’t have to worry about it If other pool equipment such as the heater, pump, electrical, vacuum system needs service or replacement, Mark is extremely knowledgeable about products and has also recommended contractors to handle tasks that are outside of his area of expertise Mark is not one to say he can do something when he has no experience with the task, and I have always been satisfied with work performed by those he recommends
Mark is a perfectionist when it comes to the chemical balance of the water in my pool Not only is it consistently crystal clear, but also I get no complaints about eye or skin irritation from excessive chlorination or pH imbalance
I don’t recall how I came to learn of Mark’s Pool Care, but I am very glad I did I couldn’t be happier with this service, and did I mention he does this for a very reasonable monthly charge?
If you are looking for a great pool service company for a residential or commercial pool, look no further!