Initial Business Response / [redacted] (1000, 5, 2015/06/17) */ I incorporated in Illinois in July of and had a thriving General contracting/remodeling business for almost years until the family moved here in July, The time in Chicago all of my work was referral or word of mouthIn the short time here in Colorado I have built up a great clientele and have established a great reputation backed by quality workmanshipIn almost years I have never experienced any situations like this oneIn July my company obtained a basement build out permit in Arahapoe county (see attached) without any problemsThis is where I met the plumber and electrician that worked on this projectThis project is in the city of AuroraI started this basement remodel before the permit was issued and was later told at the Aurora Building Department that I need to be licensed in the state of ColoradoIllinois has no licensingSo I studied and took the four hour Contractor test right away (see attached) but did not passI continue to study and will re take the test again next weekThe permit situation came up and we all agreed that I would finish the project and refund the $permit fee along with $for door knobs that were not includedPermit issue settledOr so I thought Not sure what the sentence "The work he did is also unacceptable" meansWhat work??? Really???? I stand behind my work The day after the texture was sprayed on the walls and ceilings, I gave the homeowner blue painters tape and told them to take their time and [redacted] any areas that need touch upThey identified eight spots that I corrected and was told the following day that "the touch ups look great"Drywall issue settledOr so I thought They could not re create the sound for me of the pipes "that are rattling and sound like they are coming through the wall"If there is a sound there is a simple fixBut instead they contacted the plumber without contacting me firstWasted his time Floor coverings were the total responsibility of the homeownerThey scheduled the measuring, installation, and paid for itAll the base trim was installed when carpet measuring was doneThe two small separate bolt issues are against the wall and hardly noticeable nowThese issues should have been addressed with the salesman (thicker carpet) or the installersCarpet installers leveled all the many joints and uneven spots on the concrete floor before carpeting but left these two areas????? Not part of my scope of work A project of this size can vary from the original contractI credited the homeowner some items but also charged them what we agreed on (see attached)The work was doneThey don't deny itThey just don't want to pay meThey are asking that I pay THEM $2,For what????? I stand behind my work After being in their house for three months all of a sudden they don't want me in their house?? "not comfortable"? I want to get paid and move onIts tiring I don't want to be forced take any further actionI am being very fair and patient Initial Consumer Rebuttal / [redacted] (3000, 8, 2015/06/19) */ (The consumer indicated he/she DID NOT accept the response from the business.) The first paragraph is a complete lieWe asked after the plumbing and electrical was complete why no one had come out to inspectThat's when he told us he wasn't licensed and never obtained the permitHe put us off for weeks in February and didn't start work until X-because "he had to submit plans to the city of Aurora and it would take them a little while to approve the plans." He knew then he wasn't going to be able to get a permitIt is also a lie when he said we all agreed he would finish the project and he would refund the $We never had that conversation until the project was completedWe had no choice but to finish at that point and of course didn't trust him after lying to usI spoke to Reagan at the City of Aurora and in Febthe permit would have cost $They have since changed their computing system and now permit would only be $She said it could actually be as high as $if he was honest about the scope of the projectThe drywall was a huge problemIt lasted over wksbecause [redacted] had so many problems with the drywallerHe left and texture was applied way too earlyHe kept saying wait until it's paintedIt looks terribleThe spots he's talking about, he tried to fix but they actually looked much worseWe just wanted him out of our house and doneAt some point we will pay someone else to come in and fix the drywallThe bolts showing are not the responsibility of the carpet guys and he is lying about that alsoHe could have extended the walls another inch and they would have been coveredHe kept telling me not to worry that the carpet would cover themIt looks terrible and it is not the carpet guys faultThey did a great jobAll of the things he wants to charge us for he is also lying aboutNone of this was put in writing nor in the original contractHe told us these things were included verballyHe did our neighbors basement and this man chose not to permit his basement [redacted] knew he couldn't get a permitI also had [redacted] at the City of Aurora look him upShe said he has gone on line several times to try and permit things and was obviously not able toI told the City about what he is doingHe also signed the original contract stating he was paid in full after we paid him the final payment we agreed toI don't want any money from him, I just want everyone to know what a dishonest person he is and the poor work that he doesHe does not stand by the work his sub contractors do eitherI also have serious concerns now that he does not have liability insurance either
Initial Business Response / [redacted] (1000, 5, 2015/06/17) */ I incorporated in Illinois in July of and had a thriving General contracting/remodeling business for almost years until the family moved here in July, The time in Chicago all of my work was referral or word of mouthIn the short time here in Colorado I have built up a great clientele and have established a great reputation backed by quality workmanshipIn almost years I have never experienced any situations like this oneIn July my company obtained a basement build out permit in Arahapoe county (see attached) without any problemsThis is where I met the plumber and electrician that worked on this projectThis project is in the city of AuroraI started this basement remodel before the permit was issued and was later told at the Aurora Building Department that I need to be licensed in the state of ColoradoIllinois has no licensingSo I studied and took the four hour Contractor test right away (see attached) but did not passI continue to study and will re take the test again next weekThe permit situation came up and we all agreed that I would finish the project and refund the $permit fee along with $for door knobs that were not includedPermit issue settledOr so I thought Not sure what the sentence "The work he did is also unacceptable" meansWhat work??? Really???? I stand behind my work The day after the texture was sprayed on the walls and ceilings, I gave the homeowner blue painters tape and told them to take their time and [redacted] any areas that need touch upThey identified eight spots that I corrected and was told the following day that "the touch ups look great"Drywall issue settledOr so I thought They could not re create the sound for me of the pipes "that are rattling and sound like they are coming through the wall"If there is a sound there is a simple fixBut instead they contacted the plumber without contacting me firstWasted his time Floor coverings were the total responsibility of the homeownerThey scheduled the measuring, installation, and paid for itAll the base trim was installed when carpet measuring was doneThe two small separate bolt issues are against the wall and hardly noticeable nowThese issues should have been addressed with the salesman (thicker carpet) or the installersCarpet installers leveled all the many joints and uneven spots on the concrete floor before carpeting but left these two areas????? Not part of my scope of work A project of this size can vary from the original contractI credited the homeowner some items but also charged them what we agreed on (see attached)The work was doneThey don't deny itThey just don't want to pay meThey are asking that I pay THEM $2,For what????? I stand behind my work After being in their house for three months all of a sudden they don't want me in their house?? "not comfortable"? I want to get paid and move onIts tiring I don't want to be forced take any further actionI am being very fair and patient Initial Consumer Rebuttal / [redacted] (3000, 8, 2015/06/19) */ (The consumer indicated he/she DID NOT accept the response from the business.) The first paragraph is a complete lieWe asked after the plumbing and electrical was complete why no one had come out to inspectThat's when he told us he wasn't licensed and never obtained the permitHe put us off for weeks in February and didn't start work until X-because "he had to submit plans to the city of Aurora and it would take them a little while to approve the plans." He knew then he wasn't going to be able to get a permitIt is also a lie when he said we all agreed he would finish the project and he would refund the $We never had that conversation until the project was completedWe had no choice but to finish at that point and of course didn't trust him after lying to usI spoke to Reagan at the City of Aurora and in Febthe permit would have cost $They have since changed their computing system and now permit would only be $She said it could actually be as high as $if he was honest about the scope of the projectThe drywall was a huge problemIt lasted over wksbecause [redacted] had so many problems with the drywallerHe left and texture was applied way too earlyHe kept saying wait until it's paintedIt looks terribleThe spots he's talking about, he tried to fix but they actually looked much worseWe just wanted him out of our house and doneAt some point we will pay someone else to come in and fix the drywallThe bolts showing are not the responsibility of the carpet guys and he is lying about that alsoHe could have extended the walls another inch and they would have been coveredHe kept telling me not to worry that the carpet would cover themIt looks terrible and it is not the carpet guys faultThey did a great jobAll of the things he wants to charge us for he is also lying aboutNone of this was put in writing nor in the original contractHe told us these things were included verballyHe did our neighbors basement and this man chose not to permit his basement [redacted] knew he couldn't get a permitI also had [redacted] at the City of Aurora look him upShe said he has gone on line several times to try and permit things and was obviously not able toI told the City about what he is doingHe also signed the original contract stating he was paid in full after we paid him the final payment we agreed toI don't want any money from him, I just want everyone to know what a dishonest person he is and the poor work that he doesHe does not stand by the work his sub contractors do eitherI also have serious concerns now that he does not have liability insurance either