I have used Mark's Tickets on different occasions and each time I had no issues at all I prefer to get email tickets and that is what most of the tickets on his site is One time I was having trouble printing out the tickets and I called customer service and they were able to help me switch to pick up tickets delivery method and even waived the extra feeSometimes they do not have as many tickets as stubhub or ticketmaster, but overall they have alot of tickets available
A full refund has been given Customer will see the refund typically in 3-business days depending on their bank.We are a resale marketplace The seller in this case made the mistake in this case, although we will likely not be able to get our money back from them, as they did provide you with tickets that you used We will likely cease our relationship with this seller.We apologize for any inconvenience you had using Mark's Tickets, and hope that you still consider us in the future for your ticket needs!Thank you, Mark's Tickets
Revdex.com: I have reviewed the response made by the business in reference to complaint ID [redacted] , and find that this resolution is satisfactory to me and the matter has been resolved Sincerely, [redacted] ***
Look very carefully They only offer a refund if you don't get the ticket by the time the event starts I still did not have a ticket a little over hours before the start of my event I had to travel hours to get there and I had to print out the tickets because you must print the ticket They kept saying that they don't take in consideration travel time So if they send you an email a minute before the event starts you are out of luck You need to get the tickets printed and get to the event in that minute somehow Also the customer service was not very good It took over minutes before I reached a human Then the service person who couldn't help me, didn't want to transfer me to a manager Then the manager was cold, unfeeling, and just recited the rules about how the rules of the company are that if they give me an email any time before the start of the event, even minute before the event, there would be no refund
BUYER BEWAREDO YOURSELF A FAVOR DON'T USE MARKS TICKETS!! -- Well they advertise like they are a real company selling ticketsHowever, as soon as you give them your credit card they put a hold on the ticket price in my case about $Then they send you an email that you have not secured your tickets! Meanwhile your money is froze and now you can't use that money to buy other tickets through a legitimate site like stubhubAfter spending an entire day dealing with them still no luckThey told me I need to send in a picture ID to get them to allow me to use my fundsRemember it must be a faxThese is can't even process a email with your picture ID like folks do in the twenty first centuryThese is have to have a fax, they don't use email WHAT is!!!So you send in a fax of your picture ID and then they can't read it because they are is and its a faxDO YOURSELF A HUGE FAVOR DONT BUY TICKETS FROM THESE GUYS UNLESS YOU HAVE NO JOB AND YOU HAVE THE TIME YOU CAN CHASE THEM AROUND TRYING TO GET YOUR MONEY BACKIN MY CASE I WILL WRITE HONEST REVIEWS ON EVERY SINGLE SOCIAL MEDIA ACCOUNT I CAN FIND FOR THESE is AND CALL MY BANK TOMORROW TO HAVE THEM REVERSE THE CHARGES BUYER BEWAREBUYER BEWAREBUYER BEWARE
Our notes on this order do not reflect what this Revdex.com complaint is showing.Mark's Tickets is a resale marketplace We are not the ticket holder.We show that the venue cancelled the ticket holders tickets So they offered the customer a 20% discount on replacement tickets and the customer accepted These new tickets were downloaded on February [redacted] at 5:PMWe show no record of customer emailing or calling claiming they received wrong tickets.If the customer has an email they can forward to us showing these wrong tickets then we can look into the matter further However, we are showing that this customer received the correct tickets on Feb ***
Very good experienceTickets were delivered fast and exactly what I ordered
A check is being mailed out today for a 200% refund
I have used Mark's Tickets on different occasions and each time I had no issues at all I prefer to get email tickets and that is what most of the tickets on his site is One time I was having trouble printing out the tickets and I called customer service and they were able to help me switch to pick up tickets delivery method and even waived the extra feeSometimes they do not have as many tickets as stubhub or ticketmaster, but overall they have alot of tickets available
A full refund has been given Customer will see the refund typically in 3-business days depending on their bank.We are a resale marketplace The seller in this case made the mistake in this case, although we will likely not be able to get our money back from them, as they did provide you with tickets that you used We will likely cease our relationship with this seller.We apologize for any inconvenience you had using Mark's Tickets, and hope that you still consider us in the future for your ticket needs!Thank you, Mark's Tickets
Revdex.com: I have reviewed the response made by the business in reference to complaint ID [redacted] , and find that this resolution is satisfactory to me and the matter has been resolved Sincerely, [redacted] ***
Look very carefully They only offer a refund if you don't get the ticket by the time the event starts I still did not have a ticket a little over hours before the start of my event I had to travel hours to get there and I had to print out the tickets because you must print the ticket They kept saying that they don't take in consideration travel time So if they send you an email a minute before the event starts you are out of luck You need to get the tickets printed and get to the event in that minute somehow Also the customer service was not very good It took over minutes before I reached a human Then the service person who couldn't help me, didn't want to transfer me to a manager Then the manager was cold, unfeeling, and just recited the rules about how the rules of the company are that if they give me an email any time before the start of the event, even minute before the event, there would be no refund
BUYER BEWAREDO YOURSELF A FAVOR DON'T USE MARKS TICKETS!! -- Well they advertise like they are a real company selling ticketsHowever, as soon as you give them your credit card they put a hold on the ticket price in my case about $Then they send you an email that you have not secured your tickets! Meanwhile your money is froze and now you can't use that money to buy other tickets through a legitimate site like stubhubAfter spending an entire day dealing with them still no luckThey told me I need to send in a picture ID to get them to allow me to use my fundsRemember it must be a faxThese i
s can't even process a email with your picture ID like folks do in the twenty first centuryThese i
s have to have a fax, they don't use email WHAT i
s!!!So you send in a fax of your picture ID and then they can't read it because they are i
s and its a faxDO YOURSELF A HUGE FAVOR DONT BUY TICKETS FROM THESE GUYS UNLESS YOU HAVE NO JOB AND YOU HAVE THE TIME YOU CAN CHASE THEM AROUND TRYING TO GET YOUR MONEY BACKIN MY CASE I WILL WRITE HONEST REVIEWS ON EVERY SINGLE SOCIAL MEDIA ACCOUNT I CAN FIND FOR THESE i
s AND CALL MY BANK TOMORROW TO HAVE THEM REVERSE THE CHARGES BUYER BEWAREBUYER BEWAREBUYER BEWARE
Our notes on this order do not reflect what this Revdex.com complaint is showing.Mark's Tickets is a resale marketplace We are not the ticket holder.We show that the venue cancelled the ticket holders tickets So they offered the customer a 20% discount on replacement tickets and the customer accepted These new tickets were downloaded on February [redacted] at 5:PMWe show no record of customer emailing or calling claiming they received wrong tickets.If the customer has an email they can forward to us showing these wrong tickets then we can look into the matter further However, we are showing that this customer received the correct tickets on Feb ***