Market America

Review: Refund / Exchange Issues - The company failed to honor their policy regarding refund, exchange or credit

Problem: I wanted to sign up for a weight loss challenge and after reviewing how much and all the products that I have to purchase from the company only on the second day I cancelled the entry and requested a refund. but now they do not want to refund me my money that I put up for this entry. they don't have a phone number on their website at all. I emailled thier customer service department and they emailled me back almost a week later and I have the trail of emails save to forward to you and dates of emails.Desired Settlement: Desired Settlement: Refund-Credit Card Credit

Desired Outcome: I just want to have my money refunded back to my credit card that is all.

Complaint Background

Not all of these questions are required. Please provide as much information as you have.

1. Product/Service Purchased:

2. Model Number:

3. Contract, Account, or Policy #:

4. Order #:

5. Purchase Date: 2/27/2013

6. Date Problem First Occurred: 2/28/2013

Dates you complained to the company/organization

7. First Date: 2/28/2013

8. Second Date: 3/8/2013

9. Third Date: 3/11/2013

10. Payment Made: In Full

11. Payment Method: Credit Card

Name of Sales Person

12. Title:

13. First Name: website

14. Middle Name:

15. Last Name:

16. Suffix:

17. Purchase Price: $54.95

18. Disputed Amount: $54.95