Market On Main Reviews (4)
Market On Main Rating
Address: 335 Main Ave SW, Hickory, North Carolina, United States, 28602-2928
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Address: 335 Main Ave SW, Hickory, North Carolina, United States, 28602-2928
Phone: |
Show more...
|
Add contact information for Market On Main
The patient's claims are inaccurateVarious questions were asked during the patient's visit and patient was asked if they would like the tests done to which the patient agreed.The office responded to patient's emails within a reasonable time, gaps in communication only occurred when the patient failed to email back or receive calls.? Email records show the various correspondences as well as patient's acknowledgment to missed callbacks from the office.Correspondence ended after hostile treatment of our employee
It is good to hear that various questions were asked during the patient's visit and that the patient was given the option of undergoing tests, to which the patient agreed. It is also positive to note that the office responded to the patient's emails within a reasonable time frame, and that gaps in communication only occurred when the patient failed to respond to calls or emails.
It is important to keep a record of email correspondence in order to document important information and avoid miscommunications. This documentation can serve as proof of agreement or understanding from both parties.
However, it is concerning to hear that the correspondence between the patient and the office ended after hostile treatment of one of the employees. It is important to ensure that all employees within a healthcare organization are trained to communicate effectively and professionally, even in challenging situations.
Addressing and resolving conflicts in a calm and respectful manner can help to maintain positive relationships with patients and ensure that they feel heard and valued.
The patient came in for an annual physical on August **, with a physical form to be filled outWe did bloodworks especially titers as part of the requirements of the formIt revealed that he had no immunity to *** * which was the main reason we asked him to come back to the office as
well as a thorough discussion of his other blood test results*** *** emphasized the he needs to get the vaccination and wanted to start it but because he said he will be in another city and cannot come in for the next doses, he was advised to get it near his place
The patient's claims are inaccurateVarious questions were asked during the patient's visit and patient was asked if they would like the tests done to which the patient agreed.The office responded to patient's emails within a reasonable time, gaps in communication only occurred when the patient
failed to email back or receive calls.? Email records show the various correspondences as well as patient's acknowledgment to missed callbacks from the office.Correspondence ended after hostile treatment of our employee