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Market USA Federal Credit Union

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This letter serves as a response to the above referenced complaintWhile *** *** did report his card stolen on 3/10/2016, the transaction in question was submitted for authorization before his card was reported stolenThe corresponding transaction, for $69.40, was submitted manually which is
why it did not post to his account until 3/16/On 3/16/2016, *** *** filed a dispute for this transactionHis dispute was processed in accordance with Regulation E requirements and he received a $refund for the disputed transactionThat refund was posted to his account or 3/21/2016.Thank you,April C***Chief Operations OfficerMarket USA Federal Credit Union

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Address: 8871 Gorman Rd. Suite 100, Laurel, Maryland, United States, 20723

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