Marks Driving School

Review: The owner is absolutely mean, rude, nonprofessional should not be in this type of business should not be running any type of business. She hit my daughter while driving for the first time trying to learn it's unbelievable that you can pay for a service and find out how horrible your child was treated. I should have read her reviews online before we chose to use her service. Now I'm fighting to get a receipt and proof of two hours that my daughter had with her. She really needs to be monitored by someone that has authority to revoke her from ever driving with another student and her drivers license. This is an unbelievable headache and mistreatment of a minor. In my opinion she should not be in business and something should be definitely done. No one should ever be treated like this.Desired Settlement: You guys need to do something about this nightmare

Business

Response:

In response to complaint #[redacted], I received a request for certification for 2 hours of driving on May 6th via phone when I was out of town. I returned on the 8th and the certification went out on the 9th or 10th at the latest. I don't consider that a fight to receive certification. As for the rest of the complaint, 90% of my business is referral and I don't believe that would happen if customers didn't like the way their children were treated or taught. I don't consider myself mean or rude. If someone interpreted what I said as such, It was certainly not intended to be so, and I have never hit anyone.