Mark's Sirrot Motors

[redacted] has researched this inquiry
and has resolved the matter in a manner acceptable to the individual involved
We consider this matter closed
","sans-serif"Times New Roman"">Thank You,Maureen MMember Service Manager

The business has responded to the complaint but asked that their response not be published.

Revdex.com:
I have reviewed the response made by the business in reference to complaint ID [redacted], and find that this resolution is satisfactory to me.  We will send out the letter, notarized and certified, by tomorrow.
Regards,
[redacted]

Revdex.com:
I have reviewed the response made by the business in reference to complaint ID [redacted], and have determined that this does not resolve my complaint.  For your reference, details of the offer I reviewed appear below.
[To assist us in bringing this matter to a close, we would like to know your view on the matter.] I have already contacted Customer Service at TRA and they were not very helpful other than to tell me I have to advertise the contract and hope to find a buyer.  Other than that , they were of no help to me.
Regards,
[redacted]

We are contacting the consumer via phone to resolve this matter. We shall update this thread once all parties are satisfied. Thank you.

Thank you for your inquiry. We are in the process of gathering all documentation that was requested by the consumer. It is our intention to return it as requested. We left a voicemail message for the consumer today and will try them again tomorrow. We will also be including an item to express our...

apologies for any inconvenience or frustration that was experienced. We are exceedingly confident that this matter will be resolved to the satisfaction of the consumer as it is our intention to meet all of his requests and more. We will update this should any additional relevant information be acquired. Thank you.

Thank you for your correspondence. We have reviewed the details of this account and have found that it is currently being handled by the [redacted] law firm in [redacted], NY. [redacted] requests that the consumer please reach out to them directly for any inquiries related to their account....

They can be reached at ###-###-####. At this time, the only additional information we are able to provide is the Membership Review sheet signed by the consumer, indicating that their understanding of the contract stipulations at the time they signed the contract. Thank you.

We at TRA are sorry that Mr. [redacted] has been unable to utilize his resort membership. We have decided to terminate his contract when he signs the attached mutual release.

Thank you for your correspondence. We understand the customer states they sent in documentation. I am in the process of verifying receipt of the initial mailing. May I ask that you also include the tracking number for the priority mail mailing that was sent? This will aid us in working to bring this...

to a resolution. Thank you.