Marlin's

Revdex.com: I have reviewed the response made by the business in reference to complaint ID [redacted] , and have determined that this does not resolve my complaint For your reference, details of the offer I reviewed appear below [To assist us in bringing this matter to a close, we would like to know your view on the matter.]The he reason I reject his response is because he is saying I didn't do a proper refresher course, what would that be, I showed up, was told to practice and take a test, which I didThe instructor said to complete the job placement form, which I didThey have cameras in the main lobby I believe so they will see me filling out the job placement form and handing it to the instructorYes I did ask her if I was supposed to fill out the form again because I said I did it before she told me in so many words that they weren't on file, so I filled out a new oneNobody ( [redacted] or the instructor) told me the procedure anout completing refresher courses or how job placement works, I actually learned about how their job placement works after talking to a bartender at BW3s who had also took the class a few years ago, that prompted my questions to chase Now he's telling Revdex.com I need to come into take a proper refresher course when my text messages say to bring him my receipt and to call the job placement as well as call him for some job leads, nothing about come in practice and take an actual refresher "so I don't make them look bad." He is complaining about me texting his personal cell phone, well the only reason I have that number is because he was ignoring me on his business line and when I asked for a number for someone who could better help me, that number reached out, never once did I know it was [redacted] I was speaking with until SundayQuite frankly, I think that was only disclosed because I was asking for corporate's number which I never gotThe complaint with Revdex.com was done before he decided to be corporative with me, during the time he was responding rudely as I told him via text I didn't know it was a personal cell but his lack of professionalism and rudeness was not going to get him an apology, and instead of accepting that I didn't know he responded again with yet another rude response, then I made the Revdex.com complaintAlso since he is complaining, I called the office phone Monday (as stated in the text) and I still haven't received a callback about the leads he suggested he'd have for me on that Monday, no I did not call job placement line on Tuesday because I knew I wouldn't be able to go to the academy that week for work as my full time job required me there during Bartending Academy's hours, so it would have been pointless to call and waste their time Regards, [redacted]

Revdex.com: I have reviewed the response made by the business in reference to complaint ID [redacted] , and have determined that this does not resolve my complaint For your reference, details of the offer I reviewed appear below.I have completed 50% of the courseAttached contract states I am entitled to a 40% refund Regards, [redacted]

My name is [redacted] on the director of the Bartending Academy and have been since we've had the same location since then as well so we do run a reputable company I do allow students to come back for refresher courses at no cost not that I have to I just do that to be a good guy however with that being said we have a few ways that we handle these refresher courses the student needs to Come Back Inn spend the time to get their skills back up to speed then they need to fill out a job placement form letting us know where they want to work what type of hours an establishment they are looking for him this form also provides the student with the proper phone number and days to call for a job placement assistance when the students came back they didn't stick around very long they didn't retake the speed test which is required they also did not fill out a job placement for him and when asked to do so they said no I've already done all that and we're actually rude with the instructor it's our slow time of year so we don't have regular office hours this person decided that it was best to contact me via text on my personal cell phone and actually as of Sunday when I asked them to stop bothering me I told her to call me Monday the following day and I would help her with some job leads instead of doing this she decided to file a complaint with the Revdex.com the student attended our classes over a year ago any chance of a refund would have been gone after days or the the fourth class they attended over a year ago per the contract the simple fact is we're happy to help our previous students obtain job leads as long as they're up to speed so they don't make us look bad so if the student would like to come back and do a proper refresher course and has the speed test would be happy to assist her and obtaining job leads there will be no refunds given because this person has obtained services and she has obtained skills thank you from the desk of Joseph [redacted] director of the Milwaukee Bartending Academy

Revdex.com:
I have reviewed the response made by the business in reference to complaint ID ***, and
have determined that this does not resolve my complaint. For your reference, details of the offer I reviewed appear below
I have not received one cent of the refund from the business
Regards,
*** ***

Revdex.com:
I have reviewed the
response made by the business in reference to complaint ID ***, and have determined that this does not resolve my complaint. For your reference, details of the offer I reviewed appear below.As stated before, the enrollment agreement states that after completing 50% of the course but prior to completing 60%, I am able to receive a 40% refund
Regards,
*** *** ***

We have already been in contact with the complaint in this matter their request for a partial refund has been denied because they've already finished half of the classes the Bartending Academy is going to consider this matter closed thank you Joe chase

I will look into this matter thank you Joe chase

Revdex.com:
I have reviewed the response made by the business in reference to complaint ID ***, and have determined that this does not resolve my complaint. For your reference, details of the offer I reviewed appear below.I have completed 50% of the courseAttached contract states I am entitled to a 40% refund
Regards,
*** *** ***

Revdex.com:
I have reviewed the response made by the business in reference to complaint ID ***, and have determined that this does not resolve my complaint. For your reference, details of the offer I reviewed appear below
[To assist us in bringing this matter to a close, we would like to know your view on the matter.]The he reason I reject his response is because he is saying I didn't do a proper refresher course, what would that be, I showed up, was told to practice and take a test, which I didThe instructor said to complete the job placement form, which I didThey have cameras in the main lobby I believe so they will see me filling out the job placement form and handing it to the instructorYes I did ask her if I was supposed to fill out the form again because I said I did it before she told me in so many words that they weren't on file, so I filled out a new oneNobody (*** or the instructor) told me the procedure anout completing refresher courses or how job placement works, I actually learned about how their job placement works after talking to a bartender at BW3s who had also took the class a few years ago, that prompted my questions to chase Now he's telling Revdex.com I need to come into take a proper refresher course when my text messages say to bring him my receipt and to call the job placement as well as call him for some job leads, nothing about come in practice and take an actual refresher "so I don't make them look bad." He is complaining about me texting his personal cell phone, well the only reason I have that number is because he was ignoring me on his business line and when I asked for a number for someone who could better help me, that number reached out, never once did I know it was *** I was speaking with until SundayQuite frankly, I think that was only disclosed because I was asking for corporate's number which I never gotThe complaint with Revdex.com was done before he decided to be corporative with me, during the time he was responding rudely as I told him via text I didn't know it was a personal cell but his lack of professionalism and rudeness was not going to get him an apology, and instead of accepting that I didn't know he responded again with yet another rude response, then I made the Revdex.com complaintAlso since he is complaining, I called the office phone Monday (as stated in the text) and I still haven't received a callback about the leads he suggested he'd have for me on that Monday, no I did not call job placement line on Tuesday because I knew I wouldn't be able to go to the academy that week for work as my full time job required me there during Bartending Academy's hours, so it would have been pointless to call and waste their time.
Regards,
*** ***

Hello we reconsidered our position on the the students refund we will be the students refund we will be refunding 40% the phone number and email address we have on the students contract does not seem to be working please contact Chase at the Bartending Academy to get details on resolution for this matter 414-316-thank you Joe chase

We have a application fee plus classes pro rated at = per lessonThe instructor had car problems on Sunday but everyone else was able to reschedule.I told this student we would make every effort to take care of her,she attended of lessons If she does not want to finish that
is her prerogative the refund will be .She is welcome to come finish the class as to not waste money .The app fee is on contract just above signature also weekend classes are lessons not oneThank you Joe Refunds are processed within days of drop per contract

The Bartending Academy cut a one-time $application fee per hour legally binding contract which the customer signed I texted him a copy of the credit card refund receipt on the day that he filed this complaint I don't believe he filed the lawsuit but even if you did it will be dropped because we've already refunded his money the Bartending Academy is considering this matter closed thank you

The Bartending Academy has processed a refund on this in the amount of $we retained a one-time hundred dollar application fee for signed contract thank you Joe chase

Revdex.com:
I have reviewed the response made by the business in reference to complaint ID ***, and have determined that this does not resolve my complaint. For your reference, details of the offer I reviewed appear below.An insufficient refund was issued only after a small claims suit was filed against the business on Wednesday 10/6/ Only $of the $was refunded I still seek the remaining $and the $in court fees. Regards,
*** ***

My name is *** on the director of the Bartending Academy and have been since we've had the same location since then as well so we do run a reputable company I do allow students to come back for refresher courses at no cost not that I have to I just do that to be a good guy however with that
being said we have a few ways that we handle these refresher courses the student needs to Come Back Inn spend the time to get their skills back up to speed then they need to fill out a job placement form letting us know where they want to work what type of hours an establishment they are looking for him this form also provides the student with the proper phone number and days to call for a job placement assistance when the students came back they didn't stick around very long they didn't retake the speed test which is required they also did not fill out a job placement for him and when asked to do so they said no I've already done all that and we're actually rude with the instructor it's our slow time of year so we don't have regular office hours this person decided that it was best to contact me via text on my personal cell phone and actually as of Sunday when I asked them to stop bothering me I told her to call me Monday the following day and I would help her with some job leads instead of doing this she decided to file a complaint with the Revdex.com the student attended our classes over a year ago any chance of a refund would have been gone after days or the the fourth class they attended over a year ago per the contract the simple fact is we're happy to help our previous students obtain job leads as long as they're up to speed so they don't make us look bad so if the student would like to come back and do a proper refresher course and has the speed test would be happy to assist her and obtaining job leads there will be no refunds given because this person has obtained services and she has obtained skills thank you from the desk of Joseph *** director of the Milwaukee Bartending Academy

This refund request has been rejected because the student completed 50% of the classes this is our final position on this matter thank you Joe chase Bartending Academy