Marquee Brands Reviews (%countItem)
Marquee Brands Rating
Address: 601 W 26th St Rm 1350, New York, New York, United States, 10001-1136
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I never subscribed to Martha Stewart Living, and I've not been able to cancel it. This is total spam.
They should provide an easy to way to cancel it.
I have the Mallorca II 7 Piece Patio set and the table top shattered into hundreds of pieces. I do not understand this and now there are shards of glass all over the place. I cleaned up what I could but yet and still there is still a threat posed in the back yard. The patio rug has glass embedded in it as well as all of the cushions. This happened on Saturday June *** 2019. When this happened, I did not know what this noise could have been. I searched inside the house and all around. It wasnt until I got out around to the back of the house, I see that there is glass all over. I looked to see if there was some foul play involved, but did not see anything out of place. I googled for a replacement glass and saw reviews that this product has exploding glass. That is exactly what happened in my case. The glass literally exploded out of no where. I did not have any doubt in this product because it was fully functional. The paint did start chipping off in a matter of months and the material faded, but like I said it was fully functional....until Saturday. I spent most of my time Sunday, sweeping up, and picking up glass. There is still glass in the crevaces of the patio and it is very unsafe. I used to walk my patio barefoot and cannot do that now because I am terrified that glass will get caught in my feet.
We appreciate your interest in Martha Stewart Living exclusively at The ***Martha Stewart Living does not manufacture products, handle warranty claims, have replacement product, or have access to The ***s inventory system. Contact Home Depot Corporate Customer Care directly at toll-free *** for assistance with: *Warranty Questions and Claims *Replacement Parts *Product Availability Thank you once again for your interest in the Martha Stewart Living brand at The
Revdex.com:
I have reviewed the response made by the business in reference to complaint ID# ***, and have determined that my complaint has NOT been resolved because:
They are telling me to call Home Depot. They are not the manufacturers of the product. Needless to say the set I have purchased is discontinued.
In order for the Revdex.com to appropriately process your response, you MUST answer the question above.
Sincerely
As stated in our response, Martha Stewart is *NOTthe manufacturer of this product line.
We design ONLY. We do NOT manufacture products. We do NOT provide product support.
If the customer retained the assembly and warranty information that came with the set, they would see the toll-free number is the same as the one provided in our original response. The number on the warranty information, in our original response, and in this response (see below) is for ***, who will either assist with warranty service, or direct the customer to the specific manufacturer: