MarQuest Homes, LLC

I am rejecting this response because: The only thing that is 100% complete is the outside stucco work Have been in contact with the electrician with the excessive heat on the under cabinet lighting Still working on a resolution The flooring company came out And looked at the flooring He said flooring is bad bubbling all over the floor He will be contacting the manufacture And the builder about this But ultimately said they will Have to take it up with the builder because it looks like the people cleaning the floor were not using the proper cleaner which ultimately caused the bubbling We showed him what we Have been using to clean the floor And approved what we were using It was specially made for laminate\hardwoodflooring which would not cause thisThis house was vacant for almost a year And was used as their model home I Have not hear from the sheetrock people to repair popped nails Also nothing about the door frame installed Builder asked about the missing screen for window I sent over the size, so still waiting on thatThanks [redacted] ***

Revdex.com Rcvd the following email: Business response to complaint ***: We emailed the home owner asking him to describe which window is missing a screen so that a correct replacement can be orderedWe have re-contacted the flooring store to have them schedule a service call with the
home owner regarding their flooringThe drywall subcontractor has been asked to contact the home owner to schedule a service call for repairsWe were unaware of an issue with the under cabinet lightingWe have contacted the electrician to have him follow up with the home owner Let us know if there is anything else you need from us Have a wonderful rest of the day Sincerely, MarQuest Homes, LLC

Email from business: Business response to complaint regarding *** *** ***: The results from our job supervisor's visit to the home on September 6th are: We are reviewing the issue with the siding. We have contacted the sheet rock subcontractor regarding the cracks in the sheet rock and given the homeowner contact information for the sheet rocker. The stair treads have been taken care of. The flooring store has been contacted regarding the flooring and counter tops and the homeowner has been given the flooring store's contact information. Let us know if there is anything else you need from us. Have a wonderful rest of the day. Sincerely,MarQuest Homes, LLC

Business response to complaint regarding [redacted]:   The results from our job supervisor's visit to the home on September 6th are:   We are reviewing the issue with the siding.   We have contacted the sheet rock subcontractor regarding the cracks in the sheet rock and...

given the homeowner contact information for the sheet rocker.   The stair treads have been taken care of.   The flooring store has been contacted regarding the flooring and counter tops and the homeowner has been given the flooring store's contact information.   Let us know if there is anything else you need from us.   Have a wonderful rest of the day.   Sincerely, MarQuest Homes, LLC

I am rejecting this response because:
The only thing that is 100% complete is the outside stucco work.  Have been in contact with the electrician with the excessive heat on the under cabinet lighting.  Still working on a resolution.  The flooring company came out And looked at the flooring.  He said flooring is bad bubbling all over the floor.  He will be contacting the manufacture And the builder about this.  But ultimately said they will Have to take it up with the builder because it looks like the people cleaning the floor were not using the proper cleaner which ultimately caused the bubbling.  We showed him what we Have been using to clean the floor And approved what we were using.  It was specially made for laminate\hardwoodflooring which would not cause this. This house was vacant for almost a year And was used as their model home.  I Have not hear from the sheetrock people to repair popped nails.  Also nothing about the door frame installed.  Builder asked about the missing screen for window.  I sent over the size, so still waiting on that. Thanks[redacted]