Marquis Hairstyling Ltd

Please accept this letter as our account on the complaint [redacted] .On July 22, the client requested a chemical serviceThe service was completed and the Client left the salon.On July 24, the client returned to make a complaintThe stylist offered to redo the serviceAfter the service was complete the Client left the salon and there was no further communication with herHad we known that she was unsatisfied with the end result of her hair, the salon would have offered our services at no cost to compensate for her time.Thank youCR [redacted] Marquis Salon

Please accept this letter as our account on the complaint [redacted].On July 22, 2016 the client requested a chemical service. The service was completed and the Client left the salon.On July 24, 2016 the client returned to make a complaint. The stylist offered to redo the service. After the service...

was complete the Client left the salon and there was no further communication with her. Had we known that she was unsatisfied with the end result of her hair, the salon would have offered our services at no cost to compensate for her time.Thank youC. R[redacted]Marquis Salon