month after we had carpeting from Marquis installed by a professional installer it is completely matted down infront of the couch where my husband puts his feet This is not in a traffic pattern at all just right infront of the couch It is just myself and my husband on the couch I contacted Marquis and Menards where we purchased the carpet and they denied the complaintAll I asked was for somebody to come out and look at the carpetIt looks like it has been there for years but it was only month We are retired on a fixed income and can't afford to get more carpeting already
I purchased sqft of carpet and mat from ** in October Style #Extravagant/BBGrey FeatherCarpet was installed Within 5-months the carpet already showed signs of wearMore wear than I thought it should for a one person householdI finally got fed up and filed a complaint with ** in August of An independent inspector was hired by Marquis and came to my home in November He took photos and information from me which he partly got wrong in the final reportHe had my phone number down wrong so I never heard back from the companyI had to get a hold of the manager from ** in February in order to get my final reportOf course my claim was deniedI personally emailed the claims manager on March 19, with my concerns(I will forward that email to you with claim number) I received no response from herI then forwarded that same email to their customer service on March 30, and received a prompt response that they would forward the m
month after we had carpeting from Marquis installed by a professional installer it is completely matted down infront of the couch where my husband puts his feet This is not in a traffic pattern at all just right infront of the couch It is just myself and my husband on the couch I contacted Marquis and Menards where we purchased the carpet and they denied the complaintAll I asked was for somebody to come out and look at the carpetIt looks like it has been there for years but it was only month We are retired on a fixed income and can't afford to get more carpeting already
I purchased sqft of carpet and mat from ** in October Style #Extravagant/BBGrey FeatherCarpet was installed Within 5-months the carpet already showed signs of wearMore wear than I thought it should for a one person householdI finally got fed up and filed a complaint with ** in August of An independent inspector was hired by Marquis and came to my home in November He took photos and information from me which he partly got wrong in the final reportHe had my phone number down wrong so I never heard back from the companyI had to get a hold of the manager from ** in February in order to get my final reportOf course my claim was deniedI personally emailed the claims manager on March 19, with my concerns(I will forward that email to you with claim number) I received no response from herI then forwarded that same email to their customer service on March 30, and received a prompt response that they would forward the m