Dear MrB, I want to personally apologize that the service that you received in our restaurant was less than perfectI am sorry that the gratuity was added as part of the larger party that you mentioned, and I am more than happy to process a refund for the gratuity to make this right for you Please feel free to contact me directly at any time of I can assist in any way further Best Regards, Bryan J [redacted] General Manager At your service, Bryan J [redacted] | General Manager Marriott Cleveland East | Harvard Road | Warrensville Heights, OH Phone: 216-755-| Fax: 216-755- [redacted] @marriott.com | www.clevelandmarriotteast.com
Revdex.com:I have reviewed the response made by the business in reference to complaint ID ***, and find that this resolution is satisfactory to me. Regards, *** ***
Dear Mr. B,
I want to personally apologize that the service that you received in our restaurant was less than perfect. I am sorry that the gratuity was added as part of the larger party that you mentioned, and I am more than happy to process a refund for the gratuity to make this right for you....
Please feel free to contact me directly at any time of I can assist in any way further.
Best Regards,
Bryan J[redacted]
General Manager
At your service,
Bryan J[redacted]| General Manager
Marriott Cleveland East | 26300 Harvard Road | Warrensville Heights, OH 44122
Phone: 216-755-1901 | Fax: 216-755-1918
[redacted]@marriott.com | www.clevelandmarriotteast.com
Dear MrB, I want to personally apologize that the service that you received in our restaurant was less than perfectI am sorry that the gratuity was added as part of the larger party that you mentioned, and I am more than happy to process a refund for the gratuity to make this right for you Please feel free to contact me directly at any time of I can assist in any way further Best Regards, Bryan J [redacted] General Manager At your service, Bryan J [redacted] | General Manager Marriott Cleveland East | Harvard Road | Warrensville Heights, OH Phone: 216-755-| Fax: 216-755- [redacted] @marriott.com | www.clevelandmarriotteast.com
Revdex.com:I have reviewed the response made by the business in reference to complaint ID ***, and find that this resolution is satisfactory to me. Regards, *** ***
Dear Mr. B,
I want to personally apologize that the service that you received in our restaurant was less than perfect. I am sorry that the gratuity was added as part of the larger party that you mentioned, and I am more than happy to process a refund for the gratuity to make this right for you....
Please feel free to contact me directly at any time of I can assist in any way further.
Best Regards,
Bryan J[redacted]
General Manager
At your service,
Bryan J[redacted]| General Manager
Marriott Cleveland East | 26300 Harvard Road | Warrensville Heights, OH 44122
Phone: 216-755-1901 | Fax: 216-755-1918
[redacted]@marriott.com | www.clevelandmarriotteast.com