Mars Plumbing & Heating Inc

Initial Business Response /* (1000, 10, 2016/02/25) */
I tried fixing this issue for him He had a non-licensed guy come do the work and he did everything backwards He filled it with concrete, which is why it was closed I told him I would fix everything for free if he would pay for the digging
cost He then told me I could give him the materials and he would do it himself, and everything would be fine That's what I did, and then he started writing complaints and bad reviews He went out and bought his own sewer machine because it was backing up He leaves the sewer cable in the line because it was that messed up He just wanted someone to come fix everything for free We could have fixed everything from above the ground If he would have done this correctly, we could have fixed it above ground He wants me to replace his entire sewer line I told him we would fix what my guy broke, but wouldn't pay to dig it up, when it was his fault that it was incorrect

Initial Business Response /* (1000, 10, 2016/02/25) */
I tried fixing this issue for him. He had a non-licensed guy come do the work and he did everything backwards. He filled it with concrete, which is why it was closed. I told him I would fix everything for free if he would pay for the digging...

cost. He then told me I could give him the materials and he would do it himself, and everything would be fine. That's what I did, and then he started writing complaints and bad reviews. He went out and bought his own sewer machine because it was backing up. He leaves the sewer cable in the line because it was that messed up. He just wanted someone to come fix everything for free. We could have fixed everything from above the ground. If he would have done this correctly, we could have fixed it above ground. He wants me to replace his entire sewer line. I told him we would fix what my guy broke, but wouldn't pay to dig it up, when it was his fault that it was incorrect.