Marshall Road Auto Repair Incorporated

8/21/15On 6/29/the county police called to remove car from the county lot Signs are posted on the lot There was a towing & dolly fee to get the car from the county lot and a day storage fee I told [redacted] to see count police if there was a problemJerry W

From: Steve B***< [redacted] @***.com>Date: Fri, Sep 4, at 9:AMSubject: Rebuttal to Business Complaint ID: [redacted] To: [redacted] @myRevdex.com.orgDear [redacted] ,Below you will find my rebuttalThanks for you help!Rebuttal:Firstly, He did not tell me to see the county policeHe told me to "talk to his son" and the "the price is the price" This issue has nothing to do with who told his company to tow itIt has to do with whether he is allowed to tow ANY car until his company meets the PREREQUISITESSecondly, there is no VISIBLE signage at the entrance where I was parkedThe only sign was faded out to white(and I have photographic evidence of this) Lastly, When I cam to pick up my car I disputed the charges and informed him that towing companies are required to have their fees posted, under PA lawJust because he can send a letter now trying to explain how much he charged me doesn't mean he was allowed to do it originally As I stated in my original complaint The law states that they must "post towing fees and the storage and related service fees and hours of operation at the towing facility"(P.SSection 1971.3)They can't arbitrarily makes up cost I want to be clear that these requirement put forth by the state of PA have to be met BEFORE they can continue towing peopleTherefore my car was illegally towed and I request that I receive a FULL REFUNDFurthermore I am requesting, that the company to be forced to put up new signage at the garage, put up proper signage and fee explanation at their facilityAdditionally I would like some sort of oversight regarding their adherence to the Towing and Towing Storage Facility standards ActI am sure I am not the only one who was affected.- [redacted] Complaint ID: [redacted]

8/21/On 6/29/the county police called to remove car from the county lot Signs are posted on the lot There was a towing & dolly fee to get the car from the county lot and
a day storage fee I told *** *** to see count police if there was a problem.
Jerry W

From: Steve B[redacted]<[redacted].com>Date: Fri, Sep 4, 2015 at 9:27 AMSubject: Rebuttal to Business . Complaint ID: [redacted]To: [redacted]@myRevdex.com.orgDear [redacted],Below you will find my rebuttal. Thanks for you help!Rebuttal:Firstly, He did not tell me to see the county police. He told me to "talk to his son" and the "the price is the price"  This issue has nothing to do with who told his company to tow it. It has to do with whether he is allowed  to tow ANY car until his company meets the PREREQUISITES. Secondly, there is no VISIBLE signage at the entrance where I was parked. The only sign was faded out to white. (and I have photographic evidence of this).    Lastly, When I cam to pick up my car I disputed the charges and informed him that towing companies are required to have their fees posted, under PA law. Just because he can send a letter now trying to explain how much he charged me doesn't mean he was allowed to do it originally.  As I stated in my original complaint  The law states that they must "post towing fees and the storage and related service fees and hours of operation at the towing facility". (73 P.S. Section 1971.3). They can't arbitrarily makes up cost.     I want to be clear that these requirement put forth by the state of PA have to be met BEFORE they can continue towing people. Therefore my car was illegally towed and I request that I receive a FULL REFUND. Furthermore I am requesting, that the company to be forced to put up new signage at the garage, put up proper signage and fee explanation at their facility. Additionally I would like some sort of oversight regarding their adherence to the Towing and Towing Storage Facility standards Act.. I am sure I am not the only one who was affected.- [redacted]Complaint ID: [redacted]

From: Steve B[redacted]<[redacted].com>Date: Fri, Sep 4, 2015 at 9:27 AMSubject: Rebuttal to Business . Complaint ID: [redacted]To: [redacted]@myRevdex.com.org
Dear [redacted],
Below you will find my rebuttal. Thanks for you help!
Rebuttal:
Firstly, He did not tell me to see the county police. He told me to "talk to his son" and the "the price is the price"  This issue has nothing to do with who told his company to tow it. It has to do with whether he is allowed  to tow ANY car until his company meets the PREREQUISITES. 
Secondly, there is no VISIBLE signage at the entrance where I was parked. The only sign was faded out to white. (and I have photographic evidence of this). 
   Lastly, When I cam to pick up my car I disputed the charges and informed him that towing companies are required to have their fees posted, under PA law. Just because he can send a letter now trying to explain how much he charged me doesn't mean he was allowed to do it originally.  As I stated in my original complaint  The law states that they must "post towing fees and the storage and related service fees and hours of operation at the towing facility". (73 P.S. Section 1971.3). They can't arbitrarily makes up cost.
     I want to be clear that these requirement put forth by the state of PA have to be met BEFORE they can continue towing people. Therefore my car was illegally towed and I request that I receive a FULL REFUND. Furthermore I am requesting, that the company to be forced to put up new signage at the garage, put up proper signage and fee explanation at their facility. Additionally I would like some sort of oversight regarding their adherence to the Towing and Towing Storage Facility standards Act.. I am sure I am not the only one who was affected.
- [redacted]
Complaint ID: [redacted]

8/21/15On 6/29/15 the county police called to remove car from the county lot.  Signs are posted on the lot.  There was a towing & dolly fee to get the car from the county lot and a day storage fee.  I told [redacted] to see count police if there was a problem. Jerry...

W.