I have been a patient at Antioch Physical Therapy for about yearsOne reason for using them over the years has been their inclusion as "In Network" service providers under my various insurersHowever, the previous owner, [redacted] , sold this business to [redacted] in January and in the change of ownership the company was no longer included in Aetna's "In Network" service providersAs a long standing customer, it would have been appropriate for the new owner to inform me that this change in status had occurredHowever, nothing was saidI was billed for a higher than usual rate for an appointment in January 2018, and I paid the bill thinking that there was a billing error or a rate change and that I would investigate the matter later when I had the timeI never got around to doing that investigationWhen the need for Physical Therapy arose in May, I scheduled several appointments, and only after having been seen a few times did I learn of their change in statusI c
I have been a patient at Antioch Physical Therapy for about yearsOne reason for using them over the years has been their inclusion as "In Network" service providers under my various insurersHowever, the previous owner, *** ***, sold this business to *** *** in January and in the change of ownership the company was no longer included in Aetna's "In Network" service providersAs a long standing customer, it would have been appropriate for the new owner to inform me that this change in status had occurredHowever, nothing was saidI was billed for a higher than usual rate for an appointment in January 2018, and I paid the bill thinking that there was a billing error or a rate change and that I would investigate the matter later when I had the timeI never got around to doing that investigationWhen the need for Physical Therapy arose in May, I scheduled several appointments, and only after having been seen a few times did I learn of their change in statusI c
I have been a patient at Antioch Physical Therapy for about yearsOne reason for using them over the years has been their inclusion as "In Network" service providers under my various insurersHowever, the previous owner, [redacted] , sold this business to [redacted] in January and in the change of ownership the company was no longer included in Aetna's "In Network" service providersAs a long standing customer, it would have been appropriate for the new owner to inform me that this change in status had occurredHowever, nothing was saidI was billed for a higher than usual rate for an appointment in January 2018, and I paid the bill thinking that there was a billing error or a rate change and that I would investigate the matter later when I had the timeI never got around to doing that investigationWhen the need for Physical Therapy arose in May, I scheduled several appointments, and only after having been seen a few times did I learn of their change in statusI c
I have been a patient at Antioch Physical Therapy for about yearsOne reason for using them over the years has been their inclusion as "In Network" service providers under my various insurersHowever, the previous owner, *** ***, sold this business to *** *** in January and in the change of ownership the company was no longer included in Aetna's "In Network" service providersAs a long standing customer, it would have been appropriate for the new owner to inform me that this change in status had occurredHowever, nothing was saidI was billed for a higher than usual rate for an appointment in January 2018, and I paid the bill thinking that there was a billing error or a rate change and that I would investigate the matter later when I had the timeI never got around to doing that investigationWhen the need for Physical Therapy arose in May, I scheduled several appointments, and only after having been seen a few times did I learn of their change in statusI c