Mart's Oil Service

June 27,2014Dear *** ***,Upon review of the above referenced account in the name of *** ***, I have found there were service calls in February and the diagnostic fee was billed
twice in errorThe $fee has been credited to *** account and a refund check will be processed and mailed promptly.I spoke with *** by telephone, June and informed him that we have credited his account and a refund check is being issuedI apologized and explained we are unable to process the refund to his credit card as requested because the transaction took place in February and his credit card information has been updated.Please do not hesitate to contact me if you should have any question or concern,Thank you.Sincerely,