The company caused damage to my house during a routine maintenance call, made a few futile attempts at figuring out a solution to the problem, ignored my suggestions as to how to fix the problem, and then left me holding the bagI had to call a water damage mitigation & restoration company out to cut away the part of my house that Fresh Air Systems caused damage to, had another HVAC company competently fix the drain line that Fresh Air Systems broke, and then had the restoration company back out to restore the exterior of my house to its pre-damaged condition
Air Fresh System is the company that I would trust not only to care for my family's air conditioning(A/C) system at home but to care for the A/C system and it's maintenance needs of my parents, single mothers, hard working people, or friends The service that they provide is professional yet friendly as mom and pop owned stores are meant to beIt is a shame that there are too many businesses out in the community where their goals is to sell and provide customers services and equipment upgrade that they do not needJames the repshowed up to my home immediately and took care of the problem with my a/c 2nd unit not activatingHe offered me two options in order to repair this problem and prevent it from occurring in the futureHe drew schematics on how the a/c unit functions and what I as the operator need to maintain and be aware to use in order for it to perform at optimal high levels
The lady (Jessah) receiving the call was very potilie and professional also
Just wanted to share my recommendation of their quality of work performed in my homeI will keep them as my first to call when questions and problems ariseGOD bless you Air Fresh System for having a good owner (Derrick) and a honest staff
The company caused damage to my house during a routine maintenance call, made a few futile attempts at figuring out a solution to the problem, ignored my suggestions as to how to fix the problem, and then left me holding the bagI had to call a water damage mitigation & restoration company out to cut away the part of my house that Fresh Air Systems caused damage to, had another HVAC company competently fix the drain line that Fresh Air Systems broke, and then had the restoration company back out to restore the exterior of my house to its pre-damaged condition
Air Fresh System is the company that I would trust not only to care for my family's air conditioning(A/C) system at home but to care for the A/C system and it's maintenance needs of my parents, single mothers, hard working people, or friends The service that they provide is professional yet friendly as mom and pop owned stores are meant to beIt is a shame that there are too many businesses out in the community where their goals is to sell and provide customers services and equipment upgrade that they do not needJames the repshowed up to my home immediately and took care of the problem with my a/c 2nd unit not activatingHe offered me two options in order to repair this problem and prevent it from occurring in the futureHe drew schematics on how the a/c unit functions and what I as the operator need to maintain and be aware to use in order for it to perform at optimal high levels
The lady (Jessah) receiving the call was very potilie and professional also
Just wanted to share my recommendation of their quality of work performed in my homeI will keep them as my first to call when questions and problems ariseGOD bless you Air Fresh System for having a good owner (Derrick) and a honest staff