I met Paula at the Atlanta sewing and quilt expo She helped me with choosing the right workstation for me She made me feel like family I can't wait to get my work station and to get busy cutting
Last year I purchased a Martelli workstation, cutter, rulers and templates at the sewing expo The people that represented Martelli at the expo were friendly, knowledgeable and I could tell that they truly love the products that they were selling
The products are great but the fact that the people that work for Martelli and the Martelli family are so nice and helpful are the reason why I will be buying their products until I own them all
They have several tutorial videos on their website and you tube which I still watch over and over again because they are so informative and inspirational
If you have a problem and you call them they will stay on the phone with you until THEY feel like the problem has been taken care of
The products are a bit more pricey then the products you buy in the store but you get what you pay for
Martelli products are the best!!!!! If you go to the sewing expo they offer great deals
Can't wait for their next visit to the sewing expo in Novi, MI, which is this month
This is the most amazing company! Not only are their products high quality, but their customer service is fantastic!! I had purchased a large cutting mat 2-3 years ago and used it a lot. There was not a single gouge in my mat, until I let my friend use it. She left many, many very deep gouges in my mat that would not heal. I was so upset and every time I'd use my mat and saw those gouges, it would upset me more. I called Martelli to find out if there was anything I could do to repair the gouges, and unfortunately, the answer was no. But, they did offer to send me a new mat for $47 (including shipping). You can bet I jumped on that amazing deal - normal price is $150.00! This is a great mat and is definitely self-healing if used properly. My new mat will be off limits to my friend!
I met Paula at the Atlanta sewing and quilt expo She helped me with choosing the right workstation for me She made me feel like family I can't wait to get my work station and to get busy cutting
Last year I purchased a Martelli workstation, cutter, rulers and templates at the sewing expo The people that represented Martelli at the expo were friendly, knowledgeable and I could tell that they truly love the products that they were selling
The products are great but the fact that the people that work for Martelli and the Martelli family are so nice and helpful are the reason why I will be buying their products until I own them all
They have several tutorial videos on their website and you tube which I still watch over and over again because they are so informative and inspirational
If you have a problem and you call them they will stay on the phone with you until THEY feel like the problem has been taken care of
The products are a bit more pricey then the products you buy in the store but you get what you pay for
Martelli products are the best!!!!! If you go to the sewing expo they offer great deals
Can't wait for their next visit to the sewing expo in Novi, MI, which is this month
This is the most amazing company! Not only are their products high quality, but their customer service is fantastic!! I had purchased a large cutting mat 2-3 years ago and used it a lot. There was not a single gouge in my mat, until I let my friend use it. She left many, many very deep gouges in my mat that would not heal. I was so upset and every time I'd use my mat and saw those gouges, it would upset me more. I called Martelli to find out if there was anything I could do to repair the gouges, and unfortunately, the answer was no. But, they did offer to send me a new mat for $47 (including shipping). You can bet I jumped on that amazing deal - normal price is $150.00! This is a great mat and is definitely self-healing if used properly. My new mat will be off limits to my friend!