This is the most amazing company! Not only are their products high quality, but their customer service is fantastic!! I had purchased a large cutting mat 2-years ago and used it a lot There was not a single gouge in my mat, until I let my friend use it She left many, many very deep gouges in my mat that would not heal I was so upset and every time I'd use my mat and saw those gouges, it would upset me more I called Martelli to find out if there was anything I could do to repair the gouges, and unfortunately, the answer was no But, they did offer to send me a new mat for $(including shipping) You can bet I jumped on that amazing deal - price is $150.00! This is a great mat and is definitely self-healing if used properly My new mat will be off limits to my friend!
This is the most amazing company! Not only are their products high quality, but their customer service is fantastic!! I had purchased a large cutting mat 2-years ago and used it a lot There was not a single gouge in my mat, until I let my friend use it She left many, many very deep gouges in my mat that would not heal I was so upset and every time I'd use my mat and saw those gouges, it would upset me more I called Martelli to find out if there was anything I could do to repair the gouges, and unfortunately, the answer was no But, they did offer to send me a new mat for $(including shipping) You can bet I jumped on that amazing deal - price is $150.00! This is a great mat and is definitely self-healing if used properly My new mat will be off limits to my friend!