Martens Cars Of Washington, Inc Reviews (1)
Martens Cars Of Washington, Inc Rating
Description: Auto Dealers - New Cars, Auto Repair & Service
Address: 4800 Wisconsin Ave NW, Washington, District of Columbia, United States, 20016
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www.martenscars.com
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Review: Violation of bailment duty of care -- Martens, as the bailee is under a legal obligation to return my property to me without new damage and to protect from new damage. Failed to apply interior protectant as purchased (error or possibly fraud). Caused damage to my car when applying exterior surface protectant in a negligent or unworkman-like manner, causing swirl marks to be embedded and ruining my car’s finish. Dents and hatch mark scratch damage done to my care while in Martens possession.Desired Settlement: compensatory damages -- estimated $6700 to repair and restore.
Business
Response:
consumer complaint #[redacted]
Martens Volkswagen has continuously worked to resolve the issues with our customer, [redacted]. Presently, we remain involved in our efforts to reach a final resolution. We are not in agreement with the description of what has occurred as it is written in [redacted]’s complaint filed with the Revdex.com. We are working on a response to the complaint, and will have one within one week. Thank you.
Martens Volkswagen