Martens Chevrolet Inc.

The customer brought in the promotional flyer almost two(2) weeks late and claimed he won.  Our sale had ended on October 22nd 2016.  Everything was stated clearly on flyer, we have a company print those for us and are a very common promotion among dealerships.  It...

clearly states odds of winning and how they must match up winning number on our game board in the showroom during week of sale.  It also states exact date and time of event.   We gave the name and number of the promotional company to the customer, answered all of his questions, and showed him where it was written on the flyer to check his winning number.    Bottom line is the sale was over and the promotion was over two weeks prior to when he contacted us.

I am rejecting this response because:
I have two major issues with this advertising promotion. First, the first impression when a customer scratches off the card is that you win an Apple Ipad Pro (odds 1 in 30,000). The problem is that everybody gets the exact same results upon scratching the card.  The owner of the business said all cards were the same. I am sending you (Revdex.com) the real card, not a copy, to get your opinion of how you see it. The green color of four winning jokers seem to identify that the prize in green print is the Ipad. According to the sales manager, the fine print on the back of the card says "Bring invitation to event location to compare your confirmation code to prize board to determine your prize". IT does, but this is quite vague.The business owner said that 400 people showed up for the event. I mentioned that he must of had some complaints similar to mine. He acknowledged that they did, but most were happy to get a free ice cream and have some fun at the the event. I see it as bringing them in on false pretenses.  When asked how much the promotion cost, the sales manager said the promo cost was $15,000, which he said also included the insurance policy for the $50,000 prize winner if presented. They claimed sending out 30,000 game cards. Given the physical size and glitz of the gamecard, I have a very difficult time believing that $15,000 for the cost of the promotion (farmed out with a company from Texas) would cover the cost of printing, mailing AND the insurance for a potential winner. This leads to the second major problem I have with this promotion. This just does not add up to a logical cost if indeed a $50,000 winner, and perhaps a 55 inch 4K TV, and also perhaps an Ipad Pro. I asked if they had any proof that this company from Texas running the promotion has ever had a $50,000 prize winner in ANY of their promotions like this across the country. They said they did not know of any grand prize winner. Also they said I could call them and ask. I said I would rather the Revdex.com call and ask. The business owner (Martens Chevrolet) boasted the the same company (from Texas) does a local "hole-in-one" golf fundraiser for a local private high school. I said, "Well, at least a hole-in-one could be verified by many witnesses, unlike your $50,000 cash prize winner."   Thank you, Revdex.com, for contacting Martens Chevrolet in regards to this matter. I do believe it is essential that you examine this gamecard I am sending. Sorry that I did not send that to you initially. I asked the owner if they will continue to use this promotion in the future, and after a pause, the owner said that they probably would indeed do so. I informed them that I would send the game card to you for your opinion. In reality, all I am asking them to do is discontinue this type of deceiving advertising, this game in particular. I am not going to push the timeliness of my receiving the gamecard as this may have nothing to do with Marten's Chevrolet. Today I received a large colorful brochure from AARP to vote "no" on Proposition 61. "Today is November 15, 2016. I received it one week too late. This is a complaint that should go to an entirely different outfit. But I really don"t like to complain.