Martha's Furniture

On 8/16/my wife and I went into Martha's furniture and purchased a bed frameDue to the size we requested to have the bed frame deliveredVanessa who helped us instructed us we needed to pay the delivery people cash and the delivery fee would be 60$This request seemed odd, but we agreedOur total was before the delivery fee of 60$ for the bed frame and for taxThe bed frame was delivered on August 17th, but it was damagedAfter going back and forth with Vanessa by text message they asked us to return the bed frameon 8/29/we returned the bed frame and they gave us a receipt showing we returned the item and that we would receive the credit in 3-daysAs of 11/20/we have still not received the credit back to our credit cardI have made multiple attempts, each time Vanessa at first she said she issued a refund but we have not seen one and the receipt she sent us by text showing the refund is for the correct dollar amount, but wrong date, wrong person li