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Martin Tire Sales, Inc.

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Reviews Martin Tire Sales, Inc.

Martin Tire Sales, Inc. Reviews (3)

Was sold [redacted] brand tires that representative claimed were made by [redacted] in the United States. This is false as tires are made in China. Purchased 4 [redacted] brand tires on [redacted] 2013 that representative claimed were made by [redacted] in the United States as [redacted] is [redacted] generic brand. This was a completely false statement as I later found out that [redacted] is a Canadian company that imports and distributes tires from China. After 20,000 miles the tires are very worn and are obviously of extremely poor quality. I would have never purchased these tires if I knew they were not manufactured by [redacted] and were instead manufactured in China.Desired SettlementWould like a refund as I was sold poor quality tires on false pretenses.Business Response I AM SORRY THAT THE TIRES DID NOT LAST AS WELL AS EXPECTED. THEY CARRIED A PRORATED 60,000 MILE WARRANTEE. AS THE TIRES LASTED [redacted] OF THE WARR. CUSTOMER IS ENTITLED TO [redacted] CREDIT OF THE AMOUNT PAID FOR THE TIRES. PLEASE CALL ME AND I WILL GIVE YOU A CHECK FOR THE CREDIT. [redacted] XXX XXX XXXXConsumer Response (The consumer indicated he/she DID NOT accept the response from the business.)The complaint has nothing to do with the wearing of the tires. The problem is that I was told that tires were made by [redacted] in the united states instead they were not manufactured by [redacted] but by a chinese company in china. This is a clear case of deceptive business practices..Final Consumer Response (The consumer indicated he/she DID NOT accept the response from the business.)I have no means to return tires.Tires can be picked up at [redacted] Service Center, [redacted], ** this Saturday [redacted] I have to change [redacted] tires immediately as tread depth is unsafe and I fear for me and my family's safety.Final Business Response OK I AM WILLING TO ISSUE A CREDIT CARD CREDIT OR A CHECK. PLEASE CALL TO LET ME KNOW WHICH. [redacted] XXX XXX XXXX

I brought my car for repairs. I was charged outrageous and bogus amounts. And the repairs don't seem like they were performed. My car drives worse now[redacted]. 142k miles. Alignment. Was charged for additional charges for "cleaning wheels" $42 ... My car drives worse now than before I had it "repaired" by them. Desired SettlementI'd like my car repaired properly or at least id like them to learn to stop charging bogus repairs and perform good work. They are constantly ripping others off that I know as well. Business Response not enough info to respond, please forward copy of receipt. [redacted].

on march [redacted] purchased 2 new tires from martin tire the cost of this was $295.00. Imediately following, I noticed that the sensor for my all wheel drive was coming on. On [redacted] I brought my vehicle to[redacted]. The dealership informed me that the wrong size tires were put on my car. I was charged $95.00 for this. On [redacted] I returned to martin tire and explained the issues and asked for the right sized tires to be put on my car, he did put tires on my car. On [redacted] I was having work done on my car and was informed that my front tires need to e replaced because they were worn out and had dry rot on them. On [redacted] I returned to martin tire and asked him to replace the tires because there is a 60,000 mile warranty and I had only put 12,000 miles on the tires. The owner of martin tire acknowledged the front tires were not new but claimed I needed an alignment. The owner stated for $200.00 he would get me new tires. I believe the owner when he put the wrong size tires on he then replaced them with my old tires. I have gone to [redacted] tire who both confirmed the tires are 5 years old and there is no way that the tires were not new when I purchased them.Desired SettlementI had to get new tires today for safety reasons the metal from the radial tires was showing my mechanic said to replace the tires asap. My desired settlement amount would be to be fully reimbursed for the cost of "new" tires I will have to purchase at Tire Warehouse,Business Response CUS STATED SHE DRIVE 12,000 MILES IN 3 MONTHS, APPROX 1,000 PER WEEK.WHEN A VEHICLE IS WAY OUT OF ALIGNMENT AND DRIVEN THAT MANY MILES, WORN TIRES WILL BE THE RESULT. I HAVE BEEN IN PHONE CONTACT WITH HER HUSBAND LAST WEEK. IT WAS LEFT THAT HE WOULD COME DOWN AND WE WOULD RESOLVE THIS ISSUE. MARTIN TIRE WAS STARTED BY MY FATHER IN 1934. WE HAVE JUST PASSED OUR 80TH YEAR. WE ARE COMMITTED TO QUALITY AND FAIRNESS. WE ARE WILLING TO RESOLVE THIS MATTER IN A FAIR MANOR. I HAVE JUST CALLED AND LEFT A PHONE MESSAGE. [redacted]Consumer Response (The consumer indicated he/she DID NOT accept the response from the business.)On [redacted] I had to buy new tires immediately. For safety concerns. I am requesting that I be reimbursed for the cost of this which is $349.77Final Business Response I AM WILLING TO REFUND THE FULL AMOUNT THAT THE CUSTOMER PAID ME ORIDGINLY LESS 20% FOR THE 12,000 MILES USED.I DO THIS EVEN THOUGH THE VEH. IS WAY OUT OF ALIGNMENT. [redacted] XXX XXX XXXXFinal Consumer Response (The consumer indicated he/she DID NOT accept the response from the business.)The issue I have with this merchant is: First he put the wrong size tires on, then he replaced mytires with old/used tires but I had paid for new tires. The tires after 12,000 were completey bald. They were dangerous to drive. I had to replace the tires [redacted]. I am requesting the merchant refund my money in full

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Description: Tire Dealers, Auto Repair & Service

Address: 369 Park Avenue, Worcester, Massachusetts, United States, 01610

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