Martindale Chevrolet

Initial Business Response / [redacted] (1000, 5, 2015/12/22) */ Contact Name and Title: [redacted] , Owner Contact Phone: XXX-XXX-XXXX Contact Email: ***@martindalechevrolet.com Martindale Chevrolet apologizes that the marketing company we hired and staff did not meet your expectationsThe marketing piece you received has been around for decades and may be confusing if misreadI will try to explain, but my door is always open, come by and see meThe piece has multiple prizesA grand prize, of either a Malibu or $25,cash(odds 1;40,000), a second prize, a Polaris Ace, (odds 1:40,000), a third prize, up to $in cash or US one dollar gold coins , (39,XXX:XX,000)It clearly states on the flyer if any two symbols are side by side, you are a winner of one of the above mentioned prizesCall the event hotline, which is the marketing companies answering service, to direct you with your flyer to our storeThe marketing reps are not allowed to dissaude you from checking your activation code or tell you over the phone what you actually wonThey are to confirm you have won one of the prizes on your flyer, and to proceed to the store to claim your prize with your activation codeThis type of marketing is deigned to bring you into the store for verificationWhile you are at the store it is then the responsibility of the marketing reps to present our products in a positive manner and verify your prize and present it, no purchase necessaryThe prize is determined based upon the activation code on your flyerThat activation code number is then matched to a prize board inside the storeYou win what your activation code matches on the prize board The goal of an advertisement piece like you received, whether it is about cars, furniture, rv's, jewelry, etc...is to promote the product while giving you the opportunity to win a valuable prize for just showing up, no purchase necessaryIt is supposed to be fun Martindale Chevrolet apologizes again and hopes this explains how this style of advertising worksPlease forgive us if we embarrassed you in any wayBut unfortunately, you did not win the grand prizeSorry

Customer complaining of state sales tax.Date of Purchase: 2/18/2018Date of Voluntary Surrender: 5/2018Complaint will have to be taken up with State of Missouri Department of Revenue

Initial Business Response /* (1000, 5, 2015/12/22) */
Contact Name and Title: [redacted], Owner
Contact Phone: XXX-XXX-XXXX
Contact Email: [redacted]@martindalechevrolet.com
Martindale Chevrolet apologizes that the marketing company we hired and staff did not meet your expectations. The marketing...

piece you received has been around for decades and may be confusing if misread. I will try to explain, but my door is always open, come by and see me. The piece has multiple prizes. A grand prize, of either a 2015 Malibu or $25,000 cash. (odds 1;40,000), a second prize, a Polaris Ace, (odds 1:40,000), a third prize, up to $2500 in cash or US one dollar gold coins , (39,XXX:XX,000). It clearly states on the flyer if any two symbols are side by side, you are a winner of one of the above mentioned prizes. Call the event hotline, which is the marketing companies answering service, to direct you with your flyer to our store. The marketing reps are not allowed to dissaude you from checking your activation code or tell you over the phone what you actually won. They are to confirm you have won one of the prizes on your flyer, and to proceed to the store to claim your prize with your activation code. This type of marketing is deigned to bring you into the store for verification. While you are at the store it is then the responsibility of the marketing reps to present our products in a positive manner and verify your prize and present it, no purchase necessary. The prize is determined based upon the activation code on your flyer. That activation code number is then matched to a prize board inside the store. You win what your activation code matches on the prize board.
The goal of an advertisement piece like you received, whether it is about cars, furniture, rv's, jewelry, etc...is to promote the product while giving you the opportunity to win a valuable prize for just showing up, no purchase necessary. It is supposed to be fun.
Martindale Chevrolet apologizes again and hopes this explains how this style of advertising works. Please forgive us if we embarrassed you in any way. But unfortunately, you did not win the grand prize. Sorry.