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Martinizing Dry Cleaning by Westco

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Martinizing Dry Cleaning by Westco Reviews (2)

Revdex.com:
I have reviewed the response made by the business in reference to complaint ID [redacted], and find that this resolution is satisfactory to me. 
Regards,
[redacted]

In reference to the above complaint – please find attached my response emailed to the client the following morning.  I have not heard back from [redacted].  As stated in my response – the coupon specifically states there are exclusions and laundered shirts are one of...

those exclusions.  Also stated in my response is that due to the size of the coupon we are not able to list all items that are excluded, instead we chose to offer additional coupons instead of listing everything.  It is not deceitful and we are not trying to lure in additional business on false pretenses.   My response was sent within 24 hours of his original email.     I did adjust his account to reflect the 50% off as a courtesy.     If you have any further questions, please feel free to email me.Thank you, [redacted]Office Manager  [redacted]:         I apologize for the confusion concerning our 50% Discount.  The laundered shirts are an exclusion for the 50% off promotion, however we cannot list that exclusion specifically due to the size of the coupon.   I have spoken with the manager at that location and she has agreed to create an adjusting ticket to reduce your bill to reflect the difference between the sale price of $.199 and half off.     If you have any other questions, please feel free to let me know.Sincerely, [redacted]Office Manager

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Address: 7150 W State St, Boise, Idaho, United States, 83714-7421

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