Martinni Beauty

I was just at the Midwest beauty show and I saw their booth. I had never heard of the company, but I liked the fact that they were not pushy and they took the time to speak to me. I purchased two of the products that they recommended. I only wish I would’ve taken before pictures. I started using the product April 24, 2023.. It Is May 18, 2023 and my skin already looks amazing.
I am going to be at the IBS show in Las Vegas in June. I will be looking for their booth, and I will be looking to see what else they have to make me look more beautiful. I am almost 70 years old, I was a sun worshiper, and I also use the tanning bed for many years so you can imagine what my skin looked like. All of the creepy skin I had you can barely see it. I am now using the 4 in 1 collagen elastin gel and the blu butter. My clients already see a difference in my skin. I can hardly wait to see them in Las Vegas next month to see what else they can recommend for me.

On June 28, 2016, I attended a class at the [redacted] and did a lot of research before I decided to purchase the [redacted] I placed a $deposit on that day for a this merchandise, valued at $4,585.00, which I was told included taxes and shippingDue to unforeseen circumstances, I was not able to come up with the remainder of my deposit, ($2000) until 6/2/2017, just shy under the one year markI received phone calls from customer service department on a weekly basis following up on my purchase and was continuously told not to worry that I had a year to fin***ze the deposit to physically receive my merchandiseOn June 2,2017, I finally was able to come of with the moniesI was shy $of the balance but was allowed to arrange financingThe first inconvenience was that I had to personally drive minutes out of my way to pick up the machine because they wanted to charge me an additional $to ship it, which was supposedly included in the priceWhile on

You can drop the complaint After business was notified, I did reeve my refund But it was still a bad experience so I would like the review to remain [redacted]

On June 28, 2016, I attended a class at the *** *** *** *** and did a lot of research before I decided to purchase the *** ***I placed a $deposit on that day for a this merchandise, valued at $4,585.00, which I was told included taxes and shippingDue to unforeseen circumstances, I was not able to come up with the remainder of my deposit, ($2000) until 6/2/2017, just shy under the one year markI received phone calls from customer service department on a weekly basis following up on my purchase and was continuously told not to worry that I had a year to fin***ze the deposit to physically receive my merchandiseOn June 2,2017, I finally was able to come of with the moniesI was shy $of the balance but was allowed to arrange financingThe first inconvenience was that I had to personally drive minutes out of my way to pick up the machine because they wanted to charge me an additional $to ship it, which was supposedly included in the priceWhile on

Awesome company
Great products
Love their Customer service staff

Excellent technology and productsWill be purchasing all products from them

I have had a great relationship with Martinni Beauty They keep me up to date with all their promotions They sent me something incorrectly and their resolved my order immediately

I found this company at a beauty show in NYC about years agoI was able to sample products before I boughtThe staff was over worked, they were so busy , BUT they still took their time with meHighly recommend !

Initial Business Response /* (1000, 7, 2015/08/05) */
After receiving the ordered products, the customer claimed that she did not like the products and she was looking for a different itemWe told her that we will replace it for her, however, she has to send the products backFew days later we
received a package from herHowever, the box was empty and had nothing in itThere was even a sticker on the box by USPS saying empty packageShe claimed that she had returned the itemsWe advised her to resolve the issue with USPS
We are waiting on a written confirmation from USPS in regards to this case and upon availabe, we can submit to Revdex.com
We are always willing to help the customer and we can go extra mile to make her happyWe are ready to give her a store credit of $89.10, the value of the products she purchased and she can use that credit towards the purchase of any item of her choice
Initial Consumer Rebuttal /* (2000, 9, 2015/08/17) */
(The consumer indicated he/she ACCEPTED the response from the business.)
Company gave credit for the original price of original item and I was able to purchase another product
thanks!

I have purchased products from Martinni Beauty for many yearsThey do their very best to accommodate usThey have excellent education and take care of their customersI highly recommend them as a business

Love their masks! Martinni Beauty sell high quality professional masks

I have had a very positive experience working with Martinni BeautyThey have been very easy to work with, are cooperative, introduce me to new products, and have really helped expand my own business at my beauty salonI highly recommend Martinni Beauty! My customers have only said good things about all of their productsThe Martinni team is flexible, understanding, and not to mention they have some of the best skin care out there! Products with proven results! My customers can't get enough!

The product is goodThe eye mask is so nice and so is the customer service

Initial Business Response /* (1000, 5, 2015/08/03) */
Our company had made every possible effort in taking care of her issue. The equipment she purchased comes with skype training. We do that with all our customers and we know that for an aesthetician, it is more than enough to work with the...

machine. On top of that, all our customers go through demo at our tradeshow and have been on our class. When she had an issue with the machine, we tried our best to fix it with least cost possible like she wanted. But it did not work for long and we told her that we need to change the transformer, which costs $750 to fix. the machine was fixed after the customer's approval and shipped. However, she had claimed that she did not receive the hand piece of the equipment, which we had sent with the machine. However, we shipped her another hand piece and took care of the issue already.

You can drop the complaint.
After business was notified, I did reeve my refund.
But it was still a bad experience so I would like the review to remain.
[redacted]