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Martins School of Driving, Inc.

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Reviews Martins School of Driving, Inc.

Martins School of Driving, Inc. Reviews (1)

Initial Business Response /* (1000, 5, 2017/08/14) */
Every local residential move that we handle is on a COD basis and this was clearly explained to the customer prior to the move taking placeAt the time of delivery the customer said they could only pay 1/of the total and would like to make
payments on the balanceUntil a move is paid for in full, there is no claim to process(It would be the equivalent of filing a claim for an auto accident when you haven't paid your premium)
Once we were finally able to get the balance paid for the move, we processed the check timely and mailed it outThe customer is upset that they were paid .60/lb per article for the minor damage to their patio table and chairs, however that is the valuation they selected at the time of the move
We will be scanning over the supporting documentation clearly showing the .60/lb valuation that was selected for this moveAdditional valuation could have been selected with a fairly small increase in cost, but must be selected prior to the start of the move
We sincerely apologize for the damage that occurred to their belongings during the moving process

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Address: 155 Snelling Ave N, Saint Paul, Minnesota, United States, 55104-6747

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www.hoovermover.com

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