I'm deeply sorry for this situation and I could assure you that this is a very uncommon situation at our dealership. I understand your frustration but let me mansion a few thing to you!after 7days you bought the car I called you to see if every thing is ok with you and your vehicle (what we...
do for every one) as soon as I said I am from marvelous motors you hang up the phone! I thought you may had a bad day I called you after 4 days again, it was the same you hang up on me! I called after 5days again but this time you answer the call and I asked you about how you like the car and you said its fine and I asked when you think the DEQ will be ready and you said you will bring the DEQ before permit expires and you said you have no time for me to talk and you hang up AGAIN!!!!! after all that:this is exactly what your fiancé text me the firs day when he was looking for help (it looks like I wont be taking the car through DEQ because the engine blown you drained all the oil at oil change and you never put oil back in the engine and we drove the car with no oil and now engine blew. you're the SHADIEST person I've ever meet)I was reading your compline you took the car to !!!!AUTO BODY SHOP!!!!! to find out about engine and oil? since when BODY SHOP works on engine and mechanical parts? its probably same BODY SHOP cote you 7K for engine fix?! and same BODY SHOP who told you that I didn't put oil in the car!! First of all yes we do change oil on all of our cars when we buy them and before we sell them and your car was one of those and I told you are good for NEXT 6000 Miles to do your NEXT OIL CHANGE I didn't tell you don't check your oil for NEXT 6000K, we do this to prevent low oil and no oil and dirty oil problem so there is no way or reason that we drain oil and don't put oil or put less oil in the engine.this is something that every one knows if there is no oil in the engine the red oil light immediately comes on and it make big lifter and all kind of noise and runs only max of 00:30 min - 1:00 Hr not for more than 15days. if the car burns oil in 15 days you should of recognize significant amount of smoke behind you every day. if it was leaking you should of see oil in your drive way or your BODY SHOP should of see it.When some one buy a used car its owners responsibility to check the oil and fluids daily or weekly for as least one month to make sure everything is ok to be honest I can't come to your door and check your vehicle oil and fluids every week to make sure you are not running in to a problem (even though you didn't even want to talk to me) . because it is a USED vehicle not NEW, over here we make sure every thing is good when its here, on used car everything can go bad every minutes or days because its USED and has Miles on it.if you remember when you were going to purchase the car I told you power door lock is a little week and you ask me if I can fix it and I told you no because of the special price I cant get in to that and you agree to buy the way it is. I told you if you need inspection you are more than welcome to get appointment at Infinity dealer for pre purchase inspection and as a service I will take the car there for you for inspection and I go pick it up. I never push you to buy this car or never lye to you about anything on the vehicle or financing or pricing. AND I include 3 MONTH 3,000 Mils WARRANTY on the car for free (comes with moats of our vehicles) you were the same person who keep hanging up the phone on me but since your car has problem you are keep TEXTING me every day now!!! How can you call me (SHADIE & RUDE)???????!!!!! what part of my job was shadie? what did I hide from you? where I was rude to you? is that all because of you didn't check your oil? or because of I should pay 7K to BODY SHOP who told you I didn't put oil in the car? by the way replacing engine on that car wont cost more than 3K MAX not 7K I think your BODY SHOP is trying to screw you as well as me.call and clime on your warranty see if they can help you. and be nice and honest and respectful.thanks
I'm deeply sorry for this situation and I could assure you that this is a very uncommon situation at our dealership. I understand your frustration but let me mansion a few thing to you!after 7days you bought the car I called you to see if every thing is ok with you and your vehicle (what we...
do for every one) as soon as I said I am from marvelous motors you hang up the phone! I thought you may had a bad day I called you after 4 days again, it was the same you hang up on me! I called after 5days again but this time you answer the call and I asked you about how you like the car and you said its fine and I asked when you think the DEQ will be ready and you said you will bring the DEQ before permit expires and you said you have no time for me to talk and you hang up AGAIN!!!!! after all that:this is exactly what your fiancé text me the firs day when he was looking for help (it looks like I wont be taking the car through DEQ because the engine blown you drained all the oil at oil change and you never put oil back in the engine and we drove the car with no oil and now engine blew. you're the SHADIEST person I've ever meet)I was reading your compline you took the car to !!!!AUTO BODY SHOP!!!!! to find out about engine and oil? since when BODY SHOP works on engine and mechanical parts? its probably same BODY SHOP cote you 7K for engine fix?! and same BODY SHOP who told you that I didn't put oil in the car!! First of all yes we do change oil on all of our cars when we buy them and before we sell them and your car was one of those and I told you are good for NEXT 6000 Miles to do your NEXT OIL CHANGE I didn't tell you don't check your oil for NEXT 6000K, we do this to prevent low oil and no oil and dirty oil problem so there is no way or reason that we drain oil and don't put oil or put less oil in the engine.this is something that every one knows if there is no oil in the engine the red oil light immediately comes on and it make big lifter and all kind of noise and runs only max of 00:30 min - 1:00 Hr not for more than 15days. if the car burns oil in 15 days you should of recognize significant amount of smoke behind you every day. if it was leaking you should of see oil in your drive way or your BODY SHOP should of see it.When some one buy a used car its owners responsibility to check the oil and fluids daily or weekly for as least one month to make sure everything is ok to be honest I can't come to your door and check your vehicle oil and fluids every week to make sure you are not running in to a problem (even though you didn't even want to talk to me) . because it is a USED vehicle not NEW, over here we make sure every thing is good when its here, on used car everything can go bad every minutes or days because its USED and has Miles on it.if you remember when you were going to purchase the car I told you power door lock is a little week and you ask me if I can fix it and I told you no because of the special price I cant get in to that and you agree to buy the way it is. I told you if you need inspection you are more than welcome to get appointment at Infinity dealer for pre purchase inspection and as a service I will take the car there for you for inspection and I go pick it up. I never push you to buy this car or never lye to you about anything on the vehicle or financing or pricing. AND I include 3 MONTH 3,000 Mils WARRANTY on the car for free (comes with moats of our vehicles) you were the same person who keep hanging up the phone on me but since your car has problem you are keep TEXTING me every day now!!! How can you call me (SHADIE & RUDE)???????!!!!! what part of my job was shadie? what did I hide from you? where I was rude to you? is that all because of you didn't check your oil? or because of I should pay 7K to BODY SHOP who told you I didn't put oil in the car? by the way replacing engine on that car wont cost more than 3K MAX not 7K I think your BODY SHOP is trying to screw you as well as me.call and clime on your warranty see if they can help you. and be nice and honest and respectful.thanks