Maryland Utility Finance

Hi!
The following email addresses you provided are not working for MD Utility Finance, LLC.

[email protected]
[email protected]

I tried sending emails to these two email addressed but they both came back to me. We need to change the address on their file to be sent to our office and if there are any outstanding balances on the account.

Can you advise where to send our inquiry? Thank you

Zero customer service. Zero record keeping. I paid in full and on time and have the checks to show it. Maryland Utility Finance LLC keeps sending me notices for payment and late fee! but no way to contact these losers! They do not even have a phone number to call, or an email address. What kind of company is this? Why is the city/county using them?

In response to your request for a response to the above referenced case number, please note that the complainant, *** *** has been remitting payment of her deferred water and sewer charges to Maryland Utility Finance, LLC without incidentPlease be advised that their account is paid in
full through December 31, with a credit of $in 2019.As for contacting Maryland Utility Finance, LLC, all unit owners at this particular community have been notified to Send email inquiries customer service@maryland utilityfinance.com where they are responded to accordingly.They will receive their invoice @ December 1, 2018, for payment due no later than January 1, 2019.As such, we will consider this matter closedThank you, in advance, for your attention to this matter

In response to your request for a response to the above referenced case number, please note that the complainant, *** ***, must resolve any issues of non-disclosure of this deferred water and sewer charges with her realtor and/or closing attorney as they had a fiduciary duty to disclose such to
her prior to closingThey should have collected any unpaid balance past due at closing and advised *** *** that this obligation runs with the land, thus she assumed the obligation to pay such once she bought her home.In light of such, please be advised that we have received payment of her charge for $and will remove anylate fees charged if payment of the remainder past due of $($300.00/year) is made by April 10, to Maryland Utility Finance, LLC, PO Box ***, Silver Spring, MD *** *** will receive her invoice (a December 1, 2017, for payment due no later than January 1, 2018.As such, we will consider this matter closedThank you, in advance, for your attention to this matter.Sincerely,Maryland Utility Finance, L.L.CA Maryland Limited Liability Company

I am looking for a contact with this company to complain about the bill I received in the mail for the first time in 4 years. I purchase my condo in 2014 and have never hear about this company or any agreement with this company about those charges. They are trying to collect $465.00 without any previous contact about it. I would like to have a chance to talk and appeal.

In response to your request for a response to the above referenced case number, please note that the complainant, [redacted], must resolve any issues of non-disclosure of this deferred water and sewer charges with her realtor and/or closing attorney as they had a fiduciary duty to disclose such to...

her prior to closing. They should have collected any unpaid balance past due at closing and advised [redacted] that this obligation runs with the land, thus she assumed the obligation to pay such once she bought her home.In light of such, please be advised that we have received payment of her 2017 charge for $300.00 and will remove anylate fees charged if payment of the remainder past due of $900.00 ($300.00/year) is made by April 10, 2017 to Maryland Utility Finance, LLC, PO Box [redacted], Silver Spring, MD [redacted]. [redacted] will receive her 2018 invoice (a December 1, 2017, for payment due no later than January 1, 2018.As such, we will consider this matter closed. Thank you, in advance, for your attention to this matter.Sincerely,Maryland Utility Finance, L.L.C. A Maryland Limited Liability Company

At 2017, the first time I send a check to paid my bill. And later, I received the bill again, said I have not paid it yet, even I didn’t received my check back. Ok, I tried to pay $550 plus a penalty fee to their account. Then, few days later, I saw they collected my both check and the bank payment. I tried to send the email to customer service and hope someone can touch me to solve the problem, but none. This week, I received the bill for 2018. I have already paid twice at 2017 plus a penalty fee that I shouldn’t pay, it is ridiculous! I called two numbers to their company, and all they just transferred me to another number? If you want me to pay the bill for 2018, Ok, I think you should return the extra money plus a penalty fee I have paid at 2017 first. There is not reason you charged me twice and charge a penalty fee that You MAde The Mistake.

I moved in to my condo middle of 2015. I never received a bill until 2017 which I sent a check in January (check was cleared). I then received another bill in April 2017 stating that I owe 2017's bill along with late fees for 2016 AND 2017. I have sent several emails stating that this seems unfair that they are just accumulating all these late fees when there was NO bill sent in 2016. Also, the check that I sent went towards 2016's fee (which already has a late fee attached) which lead to attaching another late fee to 2017's bill. I paid the full amount that was on the bill including the late fees because the letter threatened that all late payments will be passed to an attorney and I could not get in touch with anyone to solve this issue.

I would like the late fees that I paid to be returned.

I recieved a bill from MD Utility Finance LLC in January 2017. I sent a check and it was never cashed. They sent me another letter in March 2017 saying I am in arrears so I sent another check. Again it was never cashed. Now I have received a third letter with a $60 late fee and not phone number to call them. I refuse to send another check and will only pay it to someone on the phone with a confirmation number. Have searched the internet and there is no phone number to be found. I sent an email to customer service and never recieved a response. This is CRAZY. Trying to pay the bill and no on will help me.

Review: Okay, I got an letter from a collection agency from [redacted] on behalf of Maryland Utility Finance. That didn't upset me, but I needed to know who Maryland Utility and Finance was.

I asked could they send me a bill, with an account number. Any thing so that I may check up on if I actually owe. I paid a front foot fee, and an assessment fee already, so I really needed to know what bill they are talking about.

I would gladly pay them, but I can't get those answers. I tried to contact Maryland Utility and Finance, but I can't get them to speak to me. I can't even resolve if this was an error or not, and I have a firm trying to place a lien on my home. This is highly unfair. I should be able to pay who I owe directly, or have them check their records for errors.Desired Settlement: A phone call, and send me my bill. I swear I never got it.

It shouldn't be wrong for me to request my bill. I don't even know how often they bill, and what for.

Business

Response:

August 26, 2013

Dear Revdex.com:

In response to your recent inquiry as to the above referenced case number, please note that the complainant, [redacted], must contact [redacted]. [redacted], Esq. @ [redacted], to address any concerns re: this matter to resolve the outstanding debt owed to Maryland Utility Finance LLC for the annual front foot benefit charge associated with their home. **. [redacted] will advise complainant of Maryland Utility Finance’s right to collect such for all years that complainant has owned their home.

As for contacting Maryland Utility Finance, LLC, please find enclosed the cover letter sent to all unit owners at this particular community for 2013 for the Water and Sewer Charges along with frequently asked questions/responses. Communication via PO Box 12040, Silver Spring, MD 20908 and/or [email protected].

As such, we will consider this matter closed. Thank you, in advance, for your attention to this matter.

Sincerely,

Maryland Utility Finance, L.L.C.

Review: I purchased my condominium 3 years ago in March of 2011, at this time I was never billed or made aware by Maryland Utility Finance, LLC that there were annual "Front Foot Benefit Charges". I received a letter in the mail on 4/7/2014 from Maryland Utility Finance, LLC stating that I am $858.00 past due (including late charges) with my Water and Sewer Charge. Attached to the letter was an invoice detailing that on 12/31/2011 there was a balance forward, then listed 4/3/2014 as the billing dates for the 2012, 2013, 2014 Front Foot Benefit Charge including 3 late fees for 2012, 2013, 2014 (note: the due date for 2014 is listed as 4/30/2014 but I have already been assessed a late fee for 2014, also dated 4/3/2014). The late fees assessed are also all dated as being billed on 4/3/2014. In the 3 years since I have purchased this property Maryland Utility Finance, LLC has made no attempts to bill me annually; I have received no letters, emails or phone calls of any kind from this company, ever. I pride myself on being an upstanding citizen who makes their payments on-time when due, but to suddenly receive a bill 3 years later for something I was never billed for over a 3 year period is absurd.Desired Settlement: I would like for the balance to revert from $858 to $0 since Maryland Utility Finance, LLC has never provided any invoice or billing information to me over the last 3 years. I do not believe I should have to pay any charges or late fees as this company neglected their duties and responsibility to bill annually on-time for 3 consecutive years. I would like to start receiving an annual bill on-time starting in 2015 from Maryland Utility Finance, LLC.

Review: I received a bill from MD Utility Finance LLC for Januray 1, 2013 for $300.00 regarding a yearly "Front Foot" cost for my property at [redacted]. The account # is [redacted].

I actually sent a check via postage around late February, early March 2013. This month, April 2013, I received a letter saying I have yet to pay it and have also been assessed a $30 late fee.

Besides the fact this late fee is absurd, but I can understand if people don't pay the original fee, my issue is that there is no contact information at all provided by the company to even deal with this issue or determine if they sent the letter in haste. I've checked on online and couldn't find a contact number and they have also provided no email address.

How can a resolution or even inquiry into the nature of the mistake happen when it is impossible to contact them? Are they just suppose to keep sending me bills with ever increasing late fee costs, (plus interest now I'm told) because they mistakenly did not process my check? Or I have to potentialy deal with issues like this, because I can't pay my bill online, which isn't a problem as far as a business practice is concerned, IF there were resolution provided to people when situations like mine above arise.Desired Settlement: I'd like to have them contact me to straighten out this issue. I'd actually like that legally, this company provide some sort of contact information to address issues like this.

Consumer

Response:

Thank you for your investigation into the matter. The company has contacted me and confirmed that I paid. I believe it may have been part of the fact that you contacted them.