Great Tech but awful ethical service We have a Rheem Water Heater under Full Warranty that we thought was leaking They came out for minutes, found nothing wrong said they "may" have to charge usThey did We understand time is money but they didn't do a thing and were shifty about it
This company replaced a water heater under warranty and I have had continuous leaking after replacing the pressure release valve on the WH and being charged for calls and fees to replace the pressure regulator valve on my houseI now have barely enough pressure to do outside watering and the thing still leaksHad to have an emergency utility service call because of a gas leak - the technician reported that the line was not even hand tightenedThe water heater is still leaking [redacted] has been completely rude and unhelpful and even hung up the phone!
Great Tech but awful ethical service. We have a Rheem Water Heater under Full Warranty that we thought was leaking. They came out for 45 minutes, found nothing wrong said they "may" have to charge us. They did. We understand time is money but they didn't do a thing and were shifty about it.
This company replaced a water heater under warranty and I have had continuous leaking after replacing the pressure release valve on the WH and being charged for calls and fees to replace the pressure regulator valve on my house. I now have barely enough pressure to do outside watering and the thing still leaks. Had to have an emergency utility service call because of a gas leak - the technician reported that the line was not even hand tightened. The water heater is still leaking. [redacted] has been completely rude and unhelpful and even hung up the phone!
Great Tech but awful ethical service We have a Rheem Water Heater under Full Warranty that we thought was leaking They came out for minutes, found nothing wrong said they "may" have to charge usThey did We understand time is money but they didn't do a thing and were shifty about it
This company replaced a water heater under warranty and I have had continuous leaking after replacing the pressure release valve on the WH and being charged for calls and fees to replace the pressure regulator valve on my houseI now have barely enough pressure to do outside watering and the thing still leaksHad to have an emergency utility service call because of a gas leak - the technician reported that the line was not even hand tightenedThe water heater is still leaking [redacted] has been completely rude and unhelpful and even hung up the phone!
Great Tech but awful ethical service. We have a Rheem Water Heater under Full Warranty that we thought was leaking. They came out for 45 minutes, found nothing wrong said they "may" have to charge us. They did. We understand time is money but they didn't do a thing and were shifty about it.
This company replaced a water heater under warranty and I have had continuous leaking after replacing the pressure release valve on the WH and being charged for calls and fees to replace the pressure regulator valve on my house. I now have barely enough pressure to do outside watering and the thing still leaks. Had to have an emergency utility service call because of a gas leak - the technician reported that the line was not even hand tightened. The water heater is still leaking. [redacted] has been completely rude and unhelpful and even hung up the phone!