[redacted] called the business looking for information regarding the chemicals in their work boots. They provided a free sample for him to try on, while they awaited a response from their manufacturing facility. In the meantime, he tried on the boots and then shipped them back. ...
He used a previously-used shipping label, which was underneath the shipping label that the business had used to ship the boots to him. Because the business ships and receives from multiple locations, it is impossible for them to know where the package went. In fact, UPS should still have package because a label should not be able to be used twice.What the business discussed originally with the consumer was that he was to pay the shipping back to the business. They went out of their way to find a solution for his unique needs and allergies. He essentially lost their boots, because he did not want to pay for his own shipping label.
[redacted] called the business looking for information regarding the chemicals in their work boots. They provided a free sample for him to try on, while they awaited a response from their manufacturing facility. In the meantime, he tried on the boots and then shipped them back. ...
He used a previously-used shipping label, which was underneath the shipping label that the business had used to ship the boots to him. Because the business ships and receives from multiple locations, it is impossible for them to know where the package went. In fact, UPS should still have package because a label should not be able to be used twice.What the business discussed originally with the consumer was that he was to pay the shipping back to the business. They went out of their way to find a solution for his unique needs and allergies. He essentially lost their boots, because he did not want to pay for his own shipping label.