Mason Building Services, LLC

Revdex.com: I have reviewed the response made by the business in reference to complaint ID [redacted] , and find that this resolution is satisfactory to me I will call Mr [redacted] and make arrangement to pick up this long last check for $as agreed upon Hopefully, hopefully he will follow through Regards, [redacted]

This is not the first time that [redacted] has contacted Revdex.com regarding this damageI spoke with her husband on a few occasions and explained to him that the damaged piece is not covered by additional insurance because she never purchased additional insurance when asked about it prior the moveI explained that we could refund $on the pound for the damage and [redacted] became very irate and did not want to except the $refund that was offeredI have even given them my office address to meet up to get the reimbursement so they can sign off on our paperwork stating they received the check and they are still uncooperative

Capital Movers has offered a refund to *** *** as well as offered to mail a refund check of $to her and her husband for the damage which was based on a $on the pound basesOnce the Revdex.com dispute was resolved and the check was mailed she claimed to never have gotten the check that was mailed as well as she and her husband called back to our office many times very irate and using profanities that can't be described as well as making threatsAs you can tell by her response she has tried many times to belittling me as well as slandering my name and companyAt this point like I told *** she is more than welcome to swing by our office to pickup the refund check so we can ensure she receives the check this time aroundPlease call prior to arrival to ensure someone is there

Revdex.com:
I have reviewed the response made by the business in reference to complaint ID [redacted], and find that this resolution is satisfactory to me.
I will call Mr. [redacted] and make arrangement to pick up this long last check for $270 as agreed upon..  Hopefully, hopefully he will follow through.
Regards,
[redacted]

This is not the first time that [redacted] has contacted Revdex.com regarding this damage. I spoke with her husband on a few occasions and explained to him that the damaged piece is not covered by additional insurance because she never purchased additional insurance when asked about it prior the move. I...

explained that we could refund $0.60 on the pound for the damage and [redacted] became very irate and did not want to except the $150 refund that was offered. I have even given them my office address to meet up to get the reimbursement so they can sign off on our paperwork stating they received the check and they are still uncooperative.