I phoned 310-DUMP last week to arrange to have some items picked upOn the phone, I told them that I had an old (and heavy!) organ on a skid, a water softener (full of salt and very heavy), and a few other items (mattress, bookcase, rust remover) I was told that they would pick up on a particular date between a.mand noon Long story short, I received a phone call from their dispatcher at 12:15, and the truck arrived just before pm.(Luckily, I was able to rearrange my afternoon plans.) Apparently there was no note on my file about a morning pickup, and the crew had not been told what they were going to pick up, and so were not prepared for removing these heavy items (e.gno load straps)Nevertheless, the two-person crew was cheerful, hard-working and - despite my heavy, awkward items - had everything loaded on their truck in fairly short order If you book with 310-DUMP, I would recommend calling them a day or two in advance of pickup to reconfirm the time of pickup and remind them of any particularly difficult items that may need to be removedBetter still, they should make it a habit to call the customer a day or two in advance to reconfirm these details!
I phoned 310-DUMP last week to arrange to have some items picked up. On the phone, I told them that I had an old (and heavy!) organ on a skid, a water softener (full of salt and very heavy), and a few other items (mattress, bookcase, rust remover). I was told that they would pick up on a particular date between 8 a.m. and noon.
Long story short, I received a phone call from their dispatcher at 12:15, and the truck arrived just before 1 pm.(Luckily, I was able to rearrange my afternoon plans.) Apparently there was no note on my file about a morning pickup, and the crew had not been told what they were going to pick up, and so were not prepared for removing these heavy items (e.g. no load straps). Nevertheless, the two-person crew was cheerful, hard-working and - despite my heavy, awkward items - had everything loaded on their truck in fairly short order.
If you book with 310-DUMP, I would recommend calling them a day or two in advance of pickup to reconfirm the time of pickup and remind them of any particularly difficult items that may need to be removed. Better still, they should make it a habit to call the customer a day or two in advance to reconfirm these details!
I phoned 310-DUMP last week to arrange to have some items picked upOn the phone, I told them that I had an old (and heavy!) organ on a skid, a water softener (full of salt and very heavy), and a few other items (mattress, bookcase, rust remover) I was told that they would pick up on a particular date between a.mand noon Long story short, I received a phone call from their dispatcher at 12:15, and the truck arrived just before pm.(Luckily, I was able to rearrange my afternoon plans.) Apparently there was no note on my file about a morning pickup, and the crew had not been told what they were going to pick up, and so were not prepared for removing these heavy items (e.gno load straps)Nevertheless, the two-person crew was cheerful, hard-working and - despite my heavy, awkward items - had everything loaded on their truck in fairly short order If you book with 310-DUMP, I would recommend calling them a day or two in advance of pickup to reconfirm the time of pickup and remind them of any particularly difficult items that may need to be removedBetter still, they should make it a habit to call the customer a day or two in advance to reconfirm these details!
I phoned 310-DUMP last week to arrange to have some items picked up. On the phone, I told them that I had an old (and heavy!) organ on a skid, a water softener (full of salt and very heavy), and a few other items (mattress, bookcase, rust remover). I was told that they would pick up on a particular date between 8 a.m. and noon.
Long story short, I received a phone call from their dispatcher at 12:15, and the truck arrived just before 1 pm.(Luckily, I was able to rearrange my afternoon plans.) Apparently there was no note on my file about a morning pickup, and the crew had not been told what they were going to pick up, and so were not prepared for removing these heavy items (e.g. no load straps). Nevertheless, the two-person crew was cheerful, hard-working and - despite my heavy, awkward items - had everything loaded on their truck in fairly short order.
If you book with 310-DUMP, I would recommend calling them a day or two in advance of pickup to reconfirm the time of pickup and remind them of any particularly difficult items that may need to be removed. Better still, they should make it a habit to call the customer a day or two in advance to reconfirm these details!