I received the Revdex.com complaint ID [redacted] in regards to Cedargate Apartments and [redacted]. I apologize that I was not able to get back to you sooner but I wanted to reach out to you and let you know that I have talked to [redacted] multiple times over the last two weeks...
and even saw her in person last week and all of her concerns have been taken care of by our maintenance professionals. We currently have a new office staff and I think there may have been some confusion in regards to a $75 cleaning fee each month. The $75 fee is a short term premium fee that is charged when not signing a 12 month lease. There is a cleaning fee that is charged at move out for carpet cleaning and cleaning which typically is around $150 depending on the property. Due to [redacted]’s concerns I have asked the new Property Manager to document in the file that we will be waiving those fees. Per the voicemail I received from [redacted] last week she was very please with the maintenance items that were completed. Please let me know if you have any additional questions. Thank you, Brittany T[redacted] District Manager D163 Elon Management Phone: (765) 749-5270 Fax: (732) 200-1024 Google Voice: [redacted] bt[redacted]@elonmgmt.com
I received the Revdex.com complaint ID [redacted] in regards to Cedargate Apartments and [redacted]. I apologize that I was not able to get back to you sooner but I wanted to reach out to you and let you know that I have talked to [redacted] multiple times over the last two weeks...
and even saw her in person last week and all of her concerns have been taken care of by our maintenance professionals. We currently have a new office staff and I think there may have been some confusion in regards to a $75 cleaning fee each month. The $75 fee is a short term premium fee that is charged when not signing a 12 month lease. There is a cleaning fee that is charged at move out for carpet cleaning and cleaning which typically is around $150 depending on the property. Due to [redacted]’s concerns I have asked the new Property Manager to document in the file that we will be waiving those fees. Per the voicemail I received from [redacted] last week she was very please with the maintenance items that were completed. Please let me know if you have any additional questions. Thank you, Brittany T[redacted] District Manager D163 Elon Management Phone: (765) 749-5270 Fax: (732) 200-1024 Google Voice: [redacted] bt[redacted]@elonmgmt.com