Mass Audiology, LLC

After future investigation, it has come to our attention that the record keeping for Mrs***’s purchase and upgrade was less than satisfactory and not to the standards of Mass Audiology’s record keeping practicesTherefore, we will notify Mrs*** that her account balance has been
zeroed out for this purchaseWe have also instructed the office to repair Mrs***’s hearing instruments as quickly and efficiently has possibleWe sincerely apologize for the miscommunication with Mrs*** and her family and we would like them to consider this matter resolved