Mass Energy Experts

I scheduled a appointment to have a in home energy assessment. The day before I got a automated email and text saying that the worker will be at my house for 8am the next day. 8:30 the next day no one has shown up. I go on the website, where it says that they are no longer doing in home assessments but they were doing virtual assessments. I called the office and left a voice mail. Adam called me back telling me that there is nothing they can do. That I should of been notified but never was. He kept saying that there was nothing he could do with an attitude. I had to take a day off from work.