Revdex.com:
I have reviewed the response submitted by the business and have determined that the response does satisfy my issues and/or concerns in reference to complaint #***I understand that by choosing to accept the business response that my complaint will be closed as resolved.
Regards,
*** ***
Revdex.com of Eastern ma[redacted]To whom it may concern,This memo is in response to the complaint #[redacted] . On November 12th, 2015 Mass Imports Inc sold a2008 [redacted] X5 bearing vin number [redacted] to [redacted] in which passed...
inspection.The customer decided to have two separate repair shop verify the vehicle without our authorization. Thevehicle was brought in for a repair and returned to customer. Afterwards on December 4th 2015 her fatherdropped the vehicle to Mass Imports Inc and removed the plates and left the keys on the desk withoutsaying anything. The vehicle was driven and 618 miles from purchase, Mass Imports never refused anyrepair. Instead Miss [redacted] decided to post on [redacted] and [redacted] all sorts of statements inwhich she tried to hurt our reputation in business. Also several phone calls from her family members tothe business, in which we had to contact Brockton Police Department.On December 11th, 2015 Mass Imports Inc obtained a lawyer and there was a certified letter sent to herin order to try to resolve this matter and also remove all of her postings and also another letter on December23rd 2015 to reply to her claim. If there is any way to resolve this matter we are willing to co-operative andalso re buy the vehicle in which our lawyer has already mentioned in the letter.Thanking you in advance, I remain.Yours truly[redacted]Office ManagerMASS IMPORTS INC[redacted]
Revdex.com:
I have reviewed the response submitted by the business and have determined that the response does satisfy my issues and/or concerns in reference to complaint #***I understand that by choosing to accept the business response that my complaint will be closed as resolved.
Regards,
*** ***
Revdex.com of Eastern ma[redacted]To whom it may concern,This memo is in response to the complaint #[redacted] . On November 12th, 2015 Mass Imports Inc sold a2008 [redacted] X5 bearing vin number [redacted] to [redacted] in which passed...
inspection.The customer decided to have two separate repair shop verify the vehicle without our authorization. Thevehicle was brought in for a repair and returned to customer. Afterwards on December 4th 2015 her fatherdropped the vehicle to Mass Imports Inc and removed the plates and left the keys on the desk withoutsaying anything. The vehicle was driven and 618 miles from purchase, Mass Imports never refused anyrepair. Instead Miss [redacted] decided to post on [redacted] and [redacted] all sorts of statements inwhich she tried to hurt our reputation in business. Also several phone calls from her family members tothe business, in which we had to contact Brockton Police Department.On December 11th, 2015 Mass Imports Inc obtained a lawyer and there was a certified letter sent to herin order to try to resolve this matter and also remove all of her postings and also another letter on December23rd 2015 to reply to her claim. If there is any way to resolve this matter we are willing to co-operative andalso re buy the vehicle in which our lawyer has already mentioned in the letter.Thanking you in advance, I remain.Yours truly[redacted]Office ManagerMASS IMPORTS INC[redacted]