Massage City

No refund of massage package purchased 10/13/
I purchased a massage package for massages for $on 10/13/ Only of the massages were received before the business closed They closed with no notification to their customers and no refund of the package owed to me My order number was XXXXXXXXXXXX and I paid by credit card

The business suddenly closed without warningI had a package of massages that were prepaid and was not able to redeem them all before they closed and I was not offered a refund
Product_Or_Service: Massage Prepaid Package

I purchased a ten massage package from Massage City that can not be redeemed since they permanently closed with no warning
I purchased separate ten massage package deals from Richard, the ownerIt works by paying dollars up front to receive the package dealThat equals to more than two years of loyal business to Massage City
I used a few of the massages on the last package but most remain unusedHe closed the business down with no warning to his customers and no offer of repayment
The last time I was there he offered an additional package to me at the dollar price range because the price increased to dollars, he was trying to give me a dealThis was done in secrecy in front of a new customer who he was trying to sell the more expensive packageFortunately I declined

I was pushed into purchasing (5) packs of massagesIt was impossible to schedule, customer service was terrible
I was pushed into purchasing (5) packs of massagesIt was impossible to schedule, customer service was terribleThe owners were rude, and often would berate customers in front of employees and other customers I was pressured into purchasing in total massages - packs of paid up front for $eachIt was near impossible to get a massage scheduledAnd when I did, I requested a female masseuse and ended up getting the same male masseuseI was frustrated and would remind them I did not want a male, but would take the massage anyway since it was so impossible to get scheduledNow, come to find out they have closed and I had paid for massages that have not been used! I was not warned that they would be closing, never given any notice or refund for the money spent