Revdex.com:
I have reviewed the response made by the business in reference to ***plaint ID ***, and find that this resolution is the least they could've done I have since canceled my membership due to the price gouging Massage Envy did.
Regards,
*** ***
[redacted] <[redacted]@[redacted]>Subject: RE: Fwd: [redacted]plaint ID #[redacted],Good Morning! I just wanted to touch base with you on the above client [redacted]plaint. I have reached out to the client back on December 1, 2016. I refunded her $20.01 and canceled her membership per her request. The membership price that she is wanting is not available at that price. When I spoke to her I did advise her of her options for continuing to be a member with Massage Envy and she declined that offer. Please let me know if you need any additional information.Thank you,[redacted]Business ManagerMassage Envy Spa at [redacted], TX [redacted]-[redacted]-[redacted]-[redacted]-[redacted](M)
Revdex.com:
I have reviewed the response made by the business in reference to ***plaint ID ***, and find that this resolution is the least they could've done I have since canceled my membership due to the price gouging Massage Envy did.
Regards,
*** ***
-----Original Message-----From: [redacted]@[redacted] [mailto:[redacted]@[redacted]] Sent: Tuesday, January 03, 2017 11:09 AMTo: [redacted] Brauer <[email protected]>Cc: [redacted].[redacted]@[redacted] <[redacted].[redacted]@[redacted]>; [redacted]...
[redacted] <[redacted]@[redacted]>Subject: RE: Fwd: [redacted]plaint ID #[redacted],Good Morning! I just wanted to touch base with you on the above client [redacted]plaint. I have reached out to the client back on December 1, 2016. I refunded her $20.01 and canceled her membership per her request. The membership price that she is wanting is not available at that price. When I spoke to her I did advise her of her options for continuing to be a member with Massage Envy and she declined that offer. Please let me know if you need any additional information.Thank you,[redacted]Business ManagerMassage Envy Spa at [redacted], TX [redacted]-[redacted]-[redacted]-[redacted]-[redacted](M)