Massage Envy - Loehmann's Plaza

Thank you for the noticeI’ve looked into this issue, however, [redacted] is not a member with usActually, [redacted] has not been into any Massage Envy since We do not have a card on file for ***, so there has been no way of us charging him for anythingIn the picture attached, it shows his only history from ever correlating Massage Envy in Loehmann’s PlazaIn the “appointments for [redacted] , ***” window under his name it says “M” meaning male, and has a manila envelope to the rightIf he was a member there would be a colored star between the two iconsHowever, since there is not, it means that he is not a member with us

Thank you for the notice. I’ve looked into this issue, however, *** *** is not a member with usActually, *** has not been into any Massage Envy since We do not have a card on file for ***, so there has been no way of us charging him for anythingIn the picture attached, it
shows his only history from ever correlating Massage Envy in Loehmann’s PlazaIn the “appointments for ***, ***” window under his name it says “M” meaning male, and has a manila envelope to the rightIf he was a member there would be a colored star between the two iconsHowever, since there is not, it means that he is not a member with us