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Massage Envy Schertz

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Massage Envy Schertz Reviews (5)

I have spoken with both [redacted] and [redacted] this afternoon Originally [redacted] informed me that they called days ago to cancel their memberships to avoid the next billing on 5/22/ I informed [redacted] that when cancelling his membership immediately, the prepaid membership sessions that they accrued would expire with the membership When I discussed this same point with [redacted] a little later we came to the agreement that I would make an exception and waive the May and June payments and allow them until 7/21/to use the prepaid membership services they each acquired I also attached a copy of the original agreements that they each signed, indicating that in order to cancel your membership, a day written notice is required and that all services expire with the membership days from that final payment

Revdex.com: I have reviewed the response made by the business in reference to complaint ID [redacted] , and find that this resolution is satisfactory to me Regards, [redacted]

Revdex.com:
I have reviewed the response made by the business in reference to complaint ID ***, and find that this resolution is satisfactory to me
Regards,
*** ***

Revdex.com:
I have reviewed the response made by the business in reference to complaint ID [redacted], and find that this resolution is satisfactory to me.
Regards,
[redacted]

I have spoken with both [redacted] and [redacted] this afternoon.  Originally [redacted] informed me that they called 2 days ago to cancel their memberships to avoid the next billing on 5/22/15.  I informed [redacted] that when cancelling his membership immediately, the prepaid membership sessions...

that they accrued would expire with the membership.  When I discussed this same point with [redacted] a little later we came to the agreement that I would make an exception and waive the May and June payments and allow them until 7/21/15 to use the 4 prepaid membership services they each acquired.  I also attached a copy of the original agreements that they each signed, indicating that in order to cancel your membership, a 30 day written notice is required and that all services expire with the membership 30 days from that final payment.

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