Massage Envy Spa- Naperville East Reviews (2)
Massage Envy Spa- Naperville East Rating
Address: 1212 S Naper Blvd Ste 106, Naperville, Illinois, United States, 60540-8398
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Previously I had attempted to cancel my membership in person as was told at the front desk that I could not do this without the manager's approval The person at the front desk told me I would receive a call to cancel my membership but I never didI became extremely ill and have not been able to use the services paid for on a monthly basis through this facility Last Friday morning approximately 9:AM I called and asked to speak to the manager in regards to cancelling my membership with Massage EnvyThe front desk told me she was at facility that morning but it was against the policy of the business to forward my call to her to discuss my cancellation Long story short after many calls to this facility in addition to contacting the corporate office my membership with Massage Envy has not been cancelled In addition to this Massage Envy has charged another monthly membership fee to my credit card this week for $
Omg...I went to Massage Envy -Naperville East for a hour massage this evening with therapist DanielThe front desk associates were very friendly and knowledgeable and helped me understand my therapists strengths, and not were they rightDaniel was tentative and listened to why I came in today, and addressed all the areas I specifically requested with exactly the right amount of pressure, and since I have RA he put me at ease right awayI’ll definitely book with him again and you should too